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Jim Ellis Toyota of McDonough
McDonough, GA
8,648 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,648 reviews
November 22, 2023
The Service Manager is very helpful. I have had one not so good experience with an employee trying to check me in for a scheduled appt, rude and not helpful (don't have the name). I left I have had one not so good experience with an employee trying to check me in for a scheduled appt, rude and not helpful (don't have the name). I left without service. More
by DIANNE.ROBERTS87
Verified Customer
November 21, 2023
I bought a car and they made sure my car was Certified and up to my standards. Great Job and up to my standards. Great Job More
by sandtrice.durham
Employees Worked With
Other Employees :
LEON POOLE 5 STAR, William Mason, David Ray
November 21, 2023
Always a good experience when Mr Oscar coordinates my service on my vehicle. He ensures his customers are taken care of. service on my vehicle. He ensures his customers are taken care of. More
by BANNISSOPHIA
Employees Worked With
November 21, 2023
Very relaxing and no high pressure salesperson. Alex my salesperson was excellent Alex was wonderful Alex my salesperson was excellent Alex was wonderful More
by ddacosta.dd
November 21, 2023
I loved the straightforward and patient approach Jeremaine had taken to help me find a wonderful car. Great bargain for a reliable vehicle, and I can’t wait to drive my new Corolla! Thank you for he Jeremaine had taken to help me find a wonderful car. Great bargain for a reliable vehicle, and I can’t wait to drive my new Corolla! Thank you for helping me move forward with my car purchase. More
by HurricaneSelena
Employees Worked With
Jeremaine
November 20, 2023
Great service didn't wait long at all. i will change my oil there also there i will change my oil there also there More
by bobglo3
Employees Worked With
November 20, 2023
Hudson was great. Come and see him. He did a great job! Love the experience Come and see him. He did a great job! Love the experience More
by jacklynchapman79
Employees Worked With
November 20, 2023
Keisha Stubbs is AMAZING! She was very helpful, very knowledgeable, but not pushy. We had no plans to buy a vehicle today, we just wanted to look at some used 4Runner’s and Hi She was very helpful, very knowledgeable, but not pushy. We had no plans to buy a vehicle today, we just wanted to look at some used 4Runner’s and Highlanders. With her knowledge and willingness to go the extra mile to provide us with all of the information we needed, we ended up deciding to buy the Grand Highlander on the spot. I will recommend her to anyone in the market as well as plan to come back when we buy our daughter’s car next year. More
by vickiminton
Employees Worked With
November 19, 2023
Jermaine is my salesman. My previous vehicle recently died out and I was in desperate need of a new one. Jermaine went above and beyond to make sure I was provided all of the My previous vehicle recently died out and I was in desperate need of a new one. Jermaine went above and beyond to make sure I was provided all of the information I needed to make a sound decision, and that I was comfortable and confident in my purchase. Truly a great human being and professional. Thank you! More
by Brandon Drains
Employees Worked With
Jermaine Hill
