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Jim Ellis Toyota of McDonough
McDonough, GA
8,651 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,651 reviews
November 20, 2023
Keisha Stubbs is AMAZING! She was very helpful, very knowledgeable, but not pushy. We had no plans to buy a vehicle today, we just wanted to look at some used 4Runner’s and Hi She was very helpful, very knowledgeable, but not pushy. We had no plans to buy a vehicle today, we just wanted to look at some used 4Runner’s and Highlanders. With her knowledge and willingness to go the extra mile to provide us with all of the information we needed, we ended up deciding to buy the Grand Highlander on the spot. I will recommend her to anyone in the market as well as plan to come back when we buy our daughter’s car next year. More
by vickiminton
Employees Worked With
November 20, 2023
Great service didn't wait long at all. i will change my oil there also there i will change my oil there also there More
by bobglo3
Verified CustomerEmployees Worked With
November 19, 2023
Jermaine is my salesman. My previous vehicle recently died out and I was in desperate need of a new one. Jermaine went above and beyond to make sure I was provided all of the My previous vehicle recently died out and I was in desperate need of a new one. Jermaine went above and beyond to make sure I was provided all of the information I needed to make a sound decision, and that I was comfortable and confident in my purchase. Truly a great human being and professional. Thank you! More
by Brandon Drains
Employees Worked With
Jermaine Hill
November 18, 2023
I've always had a good experience at this dealership. All the employees I've interacted with have been kind and very helpful. All the employees I've interacted with have been kind and very helpful. More
by HARDYSTEWART6
November 18, 2023
Exemplary professionalism and outstanding customer service. It was a pleasure dealing with him. Highly recommended. service. It was a pleasure dealing with him. Highly recommended. More
by Makesah.TodmanBuckley
November 18, 2023
Terrific in every way that a customer could be looking for in a dealership that will take care of you. for in a dealership that will take care of you. More
by S.R.KNOPP3
November 18, 2023
Easy to schedule an appointment. Mr Johnson is trustworthy. Dealership environment is clean. Restroom is clean. Car wash is appreciated. Mr Johnson is trustworthy. Dealership environment is clean. Restroom is clean. Car wash is appreciated. More
by MTB1478
Employees Worked With
