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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,652 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,652 reviews

November 18, 2023

Easy to schedule an appointment. Mr Johnson is trustworthy. Dealership environment is clean. Restroom is clean. Car wash is appreciated. More

by MTB1478
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2023 -

Jim Ellis Toyota of McDonough responded

Mtb1478, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 18, 2023

I had a great experience at Jim Ellis. The staff was kind and very helpful. More

by afterschoolvtg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keisha Stubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
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Nov 23, 2023 -

Jim Ellis Toyota of McDonough responded

Afterschoolvtg, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 17, 2023

Ms. Evans was very nice and helpful. Service was very good and my technician was great. Thanks More

by Evelyn1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evans
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Nov 23, 2023 -

Jim Ellis Toyota of McDonough responded

Evelyn1947, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 17, 2023

Reed treats me like a Lexus customer. Nuff said! He is excellent! He needs a big raise and Christmas bonus. You asked me to write 15 words! More

by DOUGLASSHAWCPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 23, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Douglasshawcpa! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 17, 2023

Shalom, hope all is well. The service received was GREAT. The workers are always pleasant and helpful. Thank you for working there. ENJOY. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 23, 2023 -

Jim Ellis Toyota of McDonough responded

Anonymous, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 17, 2023

Always great service Love working with them Lexus Atlanta is a really good place for my lexus needs. More

by SHAREEN.HICKS
Recommend Dealer
Yes
Employees Worked With
David Ray, David Ray
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Nov 23, 2023 -

Jim Ellis Toyota of McDonough responded

Shareen.hicks, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 17, 2023

My experience was very pleasant. I was greeted by a friendly young lady who took all my info. I went into the waiting area where I was offered a beverage and a snack. Then, I was sen More

by Vachap
Recommend Dealer
Yes
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Nov 17, 2023 -

Vachap responded

I would highly recommend Jim Ellis Toyota.

November 17, 2023

Excellent customer service. Oscar Johnson was extremely helpful with the question I had about my car. More

by Dion.j.bowen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 23, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Dion.j.bowen! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

November 17, 2023

Fast and efficient and comfortable waiting room. You can watch while the service your vehicle. More

by leeaundrea74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 23, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Leeaundrea74! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 16, 2023

Great customer service, very friendly. Service was great and timely, everyone was really nice. Bathroom was clean. More

by BAILEY_T21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 23, 2023 -

Jim Ellis Toyota of McDonough responded

Bailey_t21, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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