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Jim Ellis Toyota of McDonough
McDonough, GA
8,655 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,655 reviews
Verified Customer
November 18, 2023
Exemplary professionalism and outstanding customer service. It was a pleasure dealing with him. Highly recommended. service. It was a pleasure dealing with him. Highly recommended. More
by Makesah.TodmanBuckley
November 18, 2023
Terrific in every way that a customer could be looking for in a dealership that will take care of you. for in a dealership that will take care of you. More
by S.R.KNOPP3
November 18, 2023
Easy to schedule an appointment. Mr Johnson is trustworthy. Dealership environment is clean. Restroom is clean. Car wash is appreciated. Mr Johnson is trustworthy. Dealership environment is clean. Restroom is clean. Car wash is appreciated. More
by MTB1478
Employees Worked With
November 18, 2023
I had a great experience at Jim Ellis. The staff was kind and very helpful. The staff was kind and very helpful. More
by afterschoolvtg
November 17, 2023
Reed treats me like a Lexus customer. Nuff said! He is excellent! He needs a big raise and Christmas bonus. You asked me to write 15 words! Nuff said! He is excellent! He needs a big raise and Christmas bonus. You asked me to write 15 words! More
by DOUGLASSHAWCPA
November 17, 2023
Shalom, hope all is well. The service received was GREAT. The workers are always pleasant and helpful. Thank you for working there. ENJOY. The service received was GREAT. The workers are always pleasant and helpful. Thank you for working there. ENJOY. More
by Anonymous
November 17, 2023
My experience was very pleasant. I was greeted by a friendly young lady who took all my info. I went into the waiting area where I was offered a beverage and a snack. Then, I was sen I was greeted by a friendly young lady who took all my info. I went into the waiting area where I was offered a beverage and a snack. Then, I was sent a video that showed the services performed, which was very cool. Then, the young lady taking care of me came and recommended I change out my wiper blades and cabin air filter and told me how much it would cost if I wanted to do it. Once my service was completed, I paid, and my car was brought around to me. Everyone was nice and professional. It was a great experience overall. More
by Vachap
