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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,654 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,654 reviews

November 17, 2023

Fast and efficient and comfortable waiting room. You can watch while the service your vehicle. More

by leeaundrea74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Leeaundrea74! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 16, 2023

My experience with Toyota was great all around! They get Five stars with my experience. More

by MCCRAY46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2023 -

Jim Ellis Toyota of McDonough responded

Mccray46, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

November 16, 2023

Great customer service, very friendly. Service was great and timely, everyone was really nice. Bathroom was clean. More

by BAILEY_T21
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2023 -

Jim Ellis Toyota of McDonough responded

Bailey_t21, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 16, 2023

This Dealership for one have very courteous staff! !!(All the way around)!!And Iam always please with my service care...since I first used this Toyota service center last year & last week...Nothing sho More

by RoslynM_Saved93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Roslynm_saved93! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 16, 2023

Oscar Johnson is a professional man. He is working hard, I can always get in touch with him while my car get serviced. More

by GEORGIAWINDOWTINT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2023 -

Jim Ellis Toyota of McDonough responded

Georgiawindowtint, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 16, 2023

I was a walk on and they made the process easy to get service and also had great customer service as I waited. More

by Terrell W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2023 -

Jim Ellis Toyota of McDonough responded

Terrell W, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 16, 2023

That’s awesome job the service manager helped me understand some stuff that we ten to lose with age , but in my case being in a coma and losing 95 percent of my memory! A big thank you to Mr Hernan More

by VOICEOFTHENATIONS.AG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Hernandez
Nov 23, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Voiceofthenations.ag! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 16, 2023

Nice, friendly people and nice, clean building. Glad I bought from y’all. Would highly recommend to anyone looking to purchase a vehicle. More

by jroncleveland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Jroncleveland! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 15, 2023

The wait time was very reasonable. I didn’t have the best experience the last time, but this time turned everything around! More

by jordansmith_2912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2023 -

Jim Ellis Toyota of McDonough responded

Jordansmith_2912, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 15, 2023

Tire rotation with appointment. Took 2 1/2 hours I expected shorter turn time with appointment. More

by Themortgageman
Recommend Dealer
Yes
Nov 23, 2023 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

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