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Jim Ellis Toyota of McDonough
McDonough, GA
8,655 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,655 reviews
November 17, 2023
Excellent customer service. Oscar Johnson was extremely helpful with the question I had about my car. Oscar Johnson was extremely helpful with the question I had about my car. More
by Dion.j.bowen
Verified Customer
November 17, 2023
Fast and efficient and comfortable waiting room. You can watch while the service your vehicle. You can watch while the service your vehicle. More
by leeaundrea74
November 16, 2023
My experience with Toyota was great all around! They get Five stars with my experience. They get Five stars with my experience. More
by MCCRAY46
November 16, 2023
Great customer service, very friendly. Service was great and timely, everyone was really nice. Bathroom was clean. Service was great and timely, everyone was really nice. Bathroom was clean. More
by BAILEY_T21
Employees Worked With
November 16, 2023
This Dealership for one have very courteous staff! !!(All the way around)!!And Iam always please with my service care...since I first used this Toyota service center last year & last week...Nothing sho !!(All the way around)!!And Iam always please with my service care...since I first used this Toyota service center last year & last week...Nothing short of a 5 ☆☆☆☆☆rating ...therein! More
by RoslynM_Saved93
Employees Worked With
November 16, 2023
Oscar Johnson is a professional man. He is working hard, I can always get in touch with him while my car get serviced. He is working hard, I can always get in touch with him while my car get serviced. More
by GEORGIAWINDOWTINT
Employees Worked With
November 16, 2023
I was a walk on and they made the process easy to get service and also had great customer service as I waited. service and also had great customer service as I waited. More
by Terrell W
Employees Worked With
November 16, 2023
That’s awesome job the service manager helped me understand some stuff that we ten to lose with age , but in my case being in a coma and losing 95 percent of my memory! A big thank you to Mr Hernan understand some stuff that we ten to lose with age , but in my case being in a coma and losing 95 percent of my memory! A big thank you to Mr Hernandez and the service manager who attended my needs on December 15, 2023. Thank you for making my life a little easier! Blessings to all! More
by VOICEOFTHENATIONS.AG
November 16, 2023
Nice, friendly people and nice, clean building. Glad I bought from y’all. Would highly recommend to anyone looking to purchase a vehicle. Glad I bought from y’all. Would highly recommend to anyone looking to purchase a vehicle. More
by jroncleveland
Employees Worked With
November 15, 2023
The wait time was very reasonable. I didn’t have the best experience the last time, but this time turned everything around! I didn’t have the best experience the last time, but this time turned everything around! More
by jordansmith_2912
Employees Worked With
