Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Toyota of McDonough
McDonough, GA
8,655 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,655 reviews
November 12, 2023
Always pleased with service at dealership. courteous and professional staff. Great communication. Also received a video of service process that was a nice addition. courteous and professional staff. Great communication. Also received a video of service process that was a nice addition. More
by Corie_carpenter
Verified Customer
November 11, 2023
The best ! Service Manager is the best . This is the main reason i keep coming back. Honest,fair,professional. All areas of the Dealer are very good 👍 👌 👏 Service Manager is the best . This is the main reason i keep coming back. Honest,fair,professional. All areas of the Dealer are very good 👍 👌 👏 More
by RFMF00
November 11, 2023
Jim Ellis Toyota has always taken good care of my vehicles and me. The staff and techs are very professional. Reid Millikan is a great Service Advisor. vehicles and me. The staff and techs are very professional. Reid Millikan is a great Service Advisor. More
by TRAT657
Employees Worked With
November 11, 2023
The staff is professional, pleasant and great at answering my questions. I believe they strive to get my vehicle serviced and "on the road" as timely as possible. answering my questions. I believe they strive to get my vehicle serviced and "on the road" as timely as possible. More
by JOHNJ0143
November 11, 2023
Hudson was absolutely amazing! Great customer service and patience working with me to find the perfect car for me! He talked me through the whole process and made me feel comfortab Great customer service and patience working with me to find the perfect car for me! He talked me through the whole process and made me feel comfortable with my first large purchase. More
by Smiles
Employees Worked With
