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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,621 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,622 reviews

October 25, 2023

I love my new Venza! I appreciate everyone’s help! They even had delicious snacks! More

by prscllallen
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
King Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2023 -

Jim Ellis Toyota of McDonough responded

Prscllallen, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

October 25, 2023

I enjoyed working with Hudson while looking for my car. He was attentive to my needs and did not make me feel pressured. The experience there was pleasant More

by STEVEMOORE.CONSTRUCTION
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2023 -

Jim Ellis Toyota of McDonough responded

Stevemoore.construction, thank you for your kind words and congratulations on your new vehicle! Thank you so much again for your feedback! We hope you have a great day!

October 25, 2023

They need to do better at returning phone calls. Other than that it’s a great place. More

by CHAVARRIA9
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Daniel
Oct 29, 2023 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

October 25, 2023

I really liked the recorded assessment of my vehicle by the technician. The service was quick. Duele was very friendly and expedient. The only negative was my rim was scratched and the tire pressure was More

by MJQUICK2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duele
Oct 29, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Mjquick2005! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 25, 2023

David Washington was an amazing salesman. I successfully found the right car I really wanted! More

by mara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2023 -

Jim Ellis Toyota of McDonough responded

Mara, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

October 25, 2023

Hudson is very nice and funny person. He made the whole experience worth it and really made buying a car a great! Love him !!! More

by kirrasharae
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2023 -

Jim Ellis Toyota of McDonough responded

Kirrasharae, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

October 24, 2023

Attentive, thorough and pleasant Oscar greeted me right away. The wait time was not long and he explained the next steps for replacing my breaks. It was an overall pleasant experience as always. More

by mdowen98
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Johnson
Oct 29, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Mdowen98! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 24, 2023

Great service! Customer service is superb and I love that the technician did a short video of recommendations for my vehicle. More

by nickie_baker
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria Steinetz
Oct 29, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Nickie_baker! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 24, 2023

Hudson was very professional, worked well with me. Patient and understanding of my needs and we were able to make an excellent deal! More

by Leighla40
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2023 -

Jim Ellis Toyota of McDonough responded

Leighla40, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

October 23, 2023

Very honest, treated my family like we were their family. I would return if I ever got another vehicle. More

by JOSHLIFSEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Kersey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2023 -

Jim Ellis Toyota of McDonough responded

Joshlifsey, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

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