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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,698 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,698 reviews

November 01, 2023

Very good service. Everyone was very helpful. Leon went above and beyond to make sure that I was satisfied. More

by oliviagboola
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2023 -

Jim Ellis Toyota of McDonough responded

Oliviagboola, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 31, 2023

We were there a long time but there were several things for them to check. A great job was done. Jamari kept us updated during the time. He made sure everything was done. A shuttle took us to shopping More

by LHGIBSON
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Jamari Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Lhgibson! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 31, 2023

Great service, friendly people, clean waiting area with a coffee bar. Timely service completed as promised. More

by WandaJATL66
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2023 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Wandajatl66! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 31, 2023

Hi, Jim Ellis Toyota of Mc Donough has very good customer service and I would recommend them. More

by RJHARRISRJ
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2023 -

Jim Ellis Toyota of McDonough responded

Rjharrisrj, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!

October 31, 2023

Chris in service went above and beyond to assist me. . Really appreciate him. Thanks Chris. More

by karenereid07
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Chris in Service
Nov 12, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Karenereid07! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

October 30, 2023

I never knew the buying process could go so smoothly! Incredible and helpful salesman, I love my new Optima. More

by hawkinsjustin1994
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
King Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Jim Ellis Toyota of McDonough responded

Hawkinsjustin1994, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

October 30, 2023

Kept me informed and was very timely with response and delivery time of vehicle. Thank you Oscar for Outstanding Service! More

by Tre_wlkr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Tre_wlkr! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 29, 2023

He was great! Explained everything completely and correctly! Would recommend him to anyone! He’s the best at Toyota McDonough! Ask for him and you won’t be disappo More

by Etayb
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Jim Ellis Toyota of McDonough responded

Etayb, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

October 28, 2023

They are about being in time. They are respectful, attentive and they will go out their way to make sure you are satisfied. More

by 44nwilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin Kerse
Oct 31, 2023 -

Jim Ellis Toyota of McDonough responded

44nwilson, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 28, 2023

Hudson was very professional and patient with me as I was looking for the right vehicle for me and my family. More

by Derge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Jim Ellis Toyota of McDonough responded

Derge, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

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