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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,731 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,731 reviews

August 18, 2025

Jim Ellis is great to work with. This is the second vehicle we purchased from them and it was just as great as the first time. Arsyndrea Harris was great and made the process easy. More

by Aandjhaywood
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arsyndrea Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Jim Ellis Toyota of McDonough responded

"Thank you so much for your kind words, we are thrilled to hear that you had another positive experience with us! Our team, especially Arsyndrea, takes pride in providing exceptional service. We look forward to serving you for all your future vehicle needs. See you soon at Jim Ellis - where customer satisfaction is our top priority!" #JimEllisExperience #GreatService

August 18, 2025

The customer service is on top . I received good assistance Help to make better choice More

by Skanmaryd47
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We strive to provide top-notch customer service and we are happy to hear that our assistance helped you make a better choice. We appreciate your support! 😊

August 17, 2025

CARLOS was a great help to me very attentive. Understood what I wanted. I am very picky to deal with. He made the process very smooth, worked amazingly with the inventory he had and got me the tr More

by juancbravo1011
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Carlos Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for taking the time to leave us a review! We are thrilled that Carlos provided exceptional service and was able to meet your high standards. We are glad to have him on our team and we look forward to serving you again in the future. Happy driving in your new truck!" #CustomerSatisfaction #TeamEffort

August 16, 2025

Mt experience with Amari Holland was perfect! Thanks so much she was helpful in finding a car More

by Gdarryl109
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Amari Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your positive experience with Amari Holland! Providing helpful and perfect service is our top priority for every customer. We appreciate your support!

Aug 20, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your positive experience with Amari Holland! Providing helpful and perfect service is our top priority for every customer. We appreciate your support!

August 16, 2025

Hung was awesome… was about to walk out the door because we were so upside down in a vehicle and he went above and beyond to make it work for us!! Highly recommend you come see him! He has great fashion sen More

by Natalie meeks
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
HUNG NGUYEN
Aug 20, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for the glowing review! We are thrilled to hear that Hung was able to provide exceptional service and help find a solution for you. Our team prides itself on going above and beyond for our customers. Come back and see us again soon! #customerexperience

August 16, 2025

Mr. Poole is a God led man. He listens to his customers and provides exceptional services More

by Tonietate1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We strive to deliver exceptional service to all of our customers, and we are grateful for your feedback. It's an honor to be recognized as a God-led business. Thank you for trusting us with your needs.

August 13, 2025

Mr.Neil Williams is an amazing representative of Toyota. He's beyond a salesman he's his, integrity, honesty, knowledge and sticktoitness. Mr. Neil ensured that all my concerns were addressed and honored More

by B. CONOVER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words! We are thrilled to hear that Mr. Neil provided you with exceptional service and that you were so pleased with your experience at Toyota. We truly appreciate your continued support and look forward to working with you again in the future. Thank you for choosing us for your vehicle needs! #customerlove #teamToyota

August 12, 2025

Hudson made the car buying experience great! He was very professional and patient. I would recommend him to anyone looking for a Toyota vehicle. More

by anonymous
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2025 -

Jim Ellis Toyota of McDonough responded

We are thrilled to hear that Hudson was able to provide you with a great car buying experience. Thank you for recommending him to others. We look forward to seeing you on the road in your new Toyota! #HappyCustomers #ToyotaFamily

August 12, 2025

I recently purchased my Toyota Grand Highlander from Jim Ellis Toyota of McDonough, and I couldn’t be happier with my experience. From the moment I walked in, Zak Leduc provided exceptional service. He was More

by Sammy181993
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachery Leduc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your wonderful experience with Zak and our team at Jim Ellis Toyota of McDonough! We are thrilled to hear that he provided exceptional service and went above and beyond to ensure your satisfaction. We truly appreciate your recommendation and we look forward to serving you again in the future. Enjoy your new Toyota Grand Highlander!

August 11, 2025

I cannot thank Arsyndrea enough for the incredible support and patience they showed me during a very challenging time. This was not just a typical sales interaction — I was going through a difficult p More

by Kt Boyington
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arsyndrea Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Jamshidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words! We are honored to have been able to support you during such a challenging time. Our goal is to always provide genuine care and understanding to our customers, and we are so glad that you felt that from us. Your satisfaction and comfort are our top priority, and it means the world to us that you had a positive experience with our team. Thank you for your recommendation, it means a lot to us. We are here for you whenever you need us!