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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,648 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,648 reviews

May 28, 2025

They went above and beyond to make sure I drove off the lot with a vehicle that my family will enjoy. More

by Glow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lacy Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Houndjovi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Jordan
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Jun 01, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience! We’re so happy our team went above and beyond to find the perfect vehicle for your family. Enjoy the ride!

May 28, 2025

Toyota never fails. When you have the perfect sales rep Mr Ali. All good things every step of the way. And Syn who was kind to assist with connective services. What else More

by Collinsnickesha1980
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arsyndrea Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for the wonderful feedback! We’re glad Mr. Ali and Syn provided you with exceptional service every step of the way. We look forward to helping you with your next Toyota purchase!

May 27, 2025

They were fantastic! They were very professional. The sales people took care of me extremely well! Everything with the car was explained thoroughly! The purchasing proces More

by erin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful feedback! We’re delighted to hear our team took great care of you and made the purchasing process smooth and clear. We appreciate you choosing us!

May 27, 2025

Neil was an amazing salesperson, he took care of me quick and made everything really easy. This is my first car and Neil made it special and understandable. More

by sg06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lacy Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience! We’re so happy Neil made your first car buying journey easy and special. Congratulations on your new car!

May 26, 2025

Hudson helped my partner purchase a car after a pretty bad accident. He was super helpful and wasn’t pushy at all. He took his time to make sure that we were able to get the financing down to where we wan More

by Sducray
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lacy Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience. We’re so glad Hudson was able to assist you and your partner during such a stressful time. It’s great to hear he was patient, supportive, and helped secure the right financing. We truly appreciate you choosing Jim Ellis Toyota of McDonough and are here for anything you need down the road.

May 24, 2025

Great customer service, every one was very welcoming. One of the cleanest & nicest dealership I’ve been to More

by josuesegura363
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dani Sao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful feedback! We’re glad you found our team welcoming and enjoyed the clean, friendly environment at Jim Ellis Toyota of McDonough. We appreciate your visit and look forward to serving you again!

May 24, 2025

The hospitality was great! Everyone we encountered was super nice and welcoming. One of the nicest car dealerships I’ve been to. More

by Jackii.perez1206
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dani Sao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We’re thrilled to hear you experienced great hospitality and felt welcomed by everyone. It means a lot to us to be recognized as one of the nicest dealerships. We appreciate you choosing Jim Ellis Toyota of McDonough and look forward to your next visit!

May 24, 2025

Bought a sweet 4Runner from Syn and Josh. Very seamless and quick process. They were both super helpful and friendly! More

by Jbranwilson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arsyndrea Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We’re glad Syn and Josh made your 4Runner purchase smooth and enjoyable. We appreciate you choosing Jim Ellis Toyota of McDonough and hope you love your new ride!

May 24, 2025

Amari Holland was helpful and managed to help us out from the comfort our couch! More

by Adamsjr74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amari Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience! We’re glad Amari Holland was able to assist you so conveniently from the comfort of your couch. We appreciate you choosing Jim Ellis Toyota of McDonough and look forward to helping you again!

May 22, 2025

Went in to get information to trade in my Corolla and the staff was amazing, Shanya answered all of my questions and I definitely will be returning! More

by danielhill1070
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shanya Alexandra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for the wonderful feedback! We're so glad to hear you had a great experience and that Shanya was able to answer all your questions. At Jim Ellis Toyota of McDonough, we’re always here to help, and we look forward to seeing you again when you’re ready to move forward!

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