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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,704 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,704 reviews

July 12, 2025

Amari Holland was very helpful and helped me find my 4runner i am very happy with how she handled me and my family!! More

by amy.hughes0729
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amari Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We are thrilled to hear that Amari provided excellent service and helped find your perfect 4runner. We are grateful for the opportunity to serve you and your family. Happy driving! 😊

July 11, 2025

Amari Holland and her manager Alex were very helpful! ! Thank you so much I will be back More

by dgarcia410
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amari Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback! We're thrilled to hear that our team, led by Amari and Alex, were able to provide you with excellent assistance. We look forward to having you back again in the future.

July 10, 2025

Upfront, no pressure, customer service oriented. Very good purchase experience. Didn't intend to leave with new Tacoma when we arrived. More

by Pday30248
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dani Sao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2025 -

Jim Ellis Toyota of McDonough responded

"Thank you for your kind words! We are thrilled to hear that our customer service and no-pressure approach made for a great purchase experience. It's always a pleasure to help our customers find the perfect vehicle. Enjoy your new Tacoma!" #CustomerFirst #NoPressureBuying

July 07, 2025

Alexis Williams at Jim Ellis Toyota was hands down the most knowledgeable Sales and Leasing Consultant we have met to date. We spent several weeks at multiple dealers and Alexis proved to be the friendlie More

by dmunroe73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis Williams
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Jul 12, 2025 -

Jim Ellis Toyota of McDonough responded

We are thrilled to hear about your positive experience with Alexis at Jim Ellis Toyota! We pride ourselves on having knowledgeable and friendly staff to assist our customers. Thank you for choosing us and we hope to work with you again in the future.

July 07, 2025

Shanya was friendly and efficient, making my visit to the Toyota dealership a breeze. Her positive attitude and attention to detail really stood out! More

by Ricky
Recommend Dealer
Yes
Employees Worked With
Shanya Alexandra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for the kind words, we are thrilled to hear that Shanya provided you with top-notch service during your visit to our Toyota dealership. We strive to make every experience a positive one and we appreciate you taking the time to share your experience. Thank you for choosing us! #TeamToyota

July 07, 2025

Janyla Gunnerson is the lady to meet any day any time. Very professional and absolutely helpful. God bless your heart. More

by Joshua O.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janyla Gunnerson
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Jul 12, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words, we are thrilled to have Janyla on our team! We are dedicated to providing exceptional service and making sure our customers are taken care of. Thank you for trusting us and for your support!

July 07, 2025

Carlos was so easy to work with from start to finish. He answered every question and went out of his way to make this easy and pleasant. More

by redwards
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carlos Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words, we're thrilled to hear that Carlos made your experience with us a breeze. We pride ourselves on providing exceptional service, and we're glad he went above and beyond for you. Thank you for choosing us, and we look forward to serving you again in the future!

July 07, 2025

Amari Holland was great to work with and helped me find my highlander that I love! More

by jimmiecotton08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amari Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful review! We are thrilled that Amari provided exceptional service and helped you find your dream highlander. Enjoy your new car! 🚗❤️ #CustomerSatisfaction #HappyCustomers

July 05, 2025

Amazing place to find what you want! They go above and beyond thanks so much More

by carolnix7669
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! It brings us joy to hear that we exceeded your expectations. We strive to always go above and beyond for our customers. Come back anytime!

July 05, 2025

Janyla and this team gave excellent customer service and support. Thank you all for everything More

by sedrekaogletree
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janyla
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Jul 07, 2025 -

Jim Ellis Toyota of McDonough responded

We are thrilled to hear that our team provided excellent customer service and support for you! Thank you for choosing our business, we appreciate your support.

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