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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,665 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,665 reviews

June 11, 2025

I had a fantastic experience at Jim Ellis Toyota. From the moment I walked in, the staff was professional, welcoming, and genuinely helpful. The entire process was smooth and stress-free. Everyone I More

by Biclee53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arsyndrea Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words and recommendation! We're thrilled to hear you had a fantastic experience at Jim Ellis Toyota of McDonough. Providing a smooth and stress-free car-buying process is what we strive for, and we're so glad Syn and the rest of our team made you feel welcomed and supported every step of the way. Enjoy your new vehicle, and we look forward to serving you again in the future!

June 10, 2025

I went in looking for a specific car and left with something better! Marquis Rountree went above and beyond to get me the best deal! More

by Jadzia Young
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marquis Rountree
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Jun 13, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience! We’re so glad to hear that Marquis Rountree was able to exceed your expectations and help you find something even better than what you came in for. We truly appreciate your trust in Jim Ellis Toyota of McDonough and hope you’re loving your new ride!

June 10, 2025

Alexandria Johnson was my saleswoman. She is very helpful and super nice. I would recommend her to anyone trying to find a car at Toyota in McDonough! The environment is very welcoming an More

by pillars21_tubs
Recommend Dealer
Yes
Employees Worked With
Alex Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words! We're thrilled to hear that Alexandria Johnson provided you with such a helpful and positive car-buying experience. At Jim Ellis Toyota of McDonough, we take pride in creating a welcoming and comfortable environment for all our guests. We truly appreciate your recommendation and hope you enjoy your new vehicle!

June 09, 2025

Hudson was extremely easy to work with and very helpful in getting me into a new car after my accident. More

by Tducray
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lacy Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words! We're thrilled to hear that Hudson was extremely easy to work with and helpful in getting you into a new car after your accident. We're glad we could be a part of making a difficult time a little bit easier. Enjoy your new vehicle, and please don’t hesitate to reach out if you need anything in the future!

June 06, 2025

Shanya provided exceptional customer service at the dealership, handling every detail with professionalism and a friendly attitude. Her clear communication and genuine care made asking questions and ge More

by jennibean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shanya Alexandra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your thoughtful review! We're proud to have Shanya on our team here at Jim Ellis Toyota of McDonough. It's wonderful to hear that her professionalism, friendly attitude, and clear communication made your experience smooth and enjoyable. We’ll be sure to pass along your kind words to her. If there's anything else we can assist you with, please don’t hesitate to reach out!

June 06, 2025

Mr. Brandon Rollins is off the chart on helping with the deal on my New Car!! Ten Stars for Him & The Finance Manager Ms. Lacy!!!!!!!! I can’t say enough!!! Above & Beyond their call of duty!!!! They are B More

by warnervince492
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lacy Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Rollins
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Jun 14, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your amazing review! We’re thrilled to hear that Mr. Brandon Rollins and Ms. Lacy went above and beyond to help you with your new car purchase. Your kind words mean the world to our team, and we couldn’t agree more—they are true professionals who care deeply about our customers. We’re so glad you chose to stick with the Jim Ellis Family of Dealerships, and we’re honored to have been a part of your journey. Congratulations on your new vehicle, and thank you for trusting us!

June 05, 2025

Arsyndrea Harris and Hudson where very helpful and professional in helping me purchase my new 2025 Toyota Rav4 LE. More

by latonya.hegler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arsyndrea Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words and for choosing Jim Ellis Toyota of McDonough for your new 2025 Toyota RAV4 LE! We're thrilled to hear that Arsyndrea Harris and Hudson provided you with helpful and professional service throughout your car-buying experience. Arsyndrea, as an Internet Sales Associate at our dealership, is known for her dedication to customer satisfaction . jimellistoyota.com Your satisfaction is our top priority, and we're delighted that our team could assist you in finding the perfect vehicle. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Welcome to the Jim Ellis Toyota family!

May 31, 2025

Amari Holland was amazing to work with! Thank you so much for helping m3 online with my big purchase! More

by patboatwright78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amari Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words! We're thrilled to hear that Amari Holland made your online car-buying experience smooth and enjoyable. Congratulations on your big purchase, and thank you for choosing Jim Ellis Toyota of McDonough! — Jim Ellis Toyota of McDonough Team

May 31, 2025

Brandon and Syn made this car buying experience so easy and quick, explaining everything as we went so I wasn’t in the dark. I appreciate and recommend them! More

by jesslynclemens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arsyndrea Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you so much for the kind words! We're thrilled to hear that Brandon and Syn made your car-buying experience smooth and informative. We’re glad the test drive was helpful and that you felt confident every step of the way. Enjoy your new ride, and thank you for recommending us! — Jim Ellis Toyota of McDonough Team

May 31, 2025

Arsyndrea was amazing, so glad to have bought my first car from her. Thank you More

by maggietucker02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arsyndrea Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2025 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing! We’re so happy Arsyndrea made your first car-buying experience amazing. Congrats again, and thank you for choosing Jim Ellis Toyota of McDonough!

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