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Jim Ellis Toyota of McDonough
McDonough, GA
8,680 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,680 reviews
January 16, 2025
Syn is wonderful! She made the process easy and was a delight to work with! I highly suggest asking for her! Zero pressure!! She made the process easy and was a delight to work with! I highly suggest asking for her! Zero pressure!! More
by Tonya-Whitmire
January 15, 2025
Shanya was very considerate and helpful in all interactions. She was encouraging and friendly, I found Shanya to be respectful, knowledgeable, and efficient. I recommend her highly! interactions. She was encouraging and friendly, I found Shanya to be respectful, knowledgeable, and efficient. I recommend her highly! More
by melodymilbrandt
Employees Worked With
January 13, 2025
Zac was great! Very knowledgeable and helpful. My whole experience was fantastic. Definitely would recommend Very knowledgeable and helpful. My whole experience was fantastic. Definitely would recommend More
by mgtaylor8282
Employees Worked With
January 13, 2025
Keisha who was my original sales person was great and was promoted! Congratulations again, most deserving! Then I was referred to Zac L. Who too over my file. He worked tirelessly to help put me in a car. I promoted! Congratulations again, most deserving! Then I was referred to Zac L. Who too over my file. He worked tirelessly to help put me in a car. I was grateful for his thoroughness, patience and ability to answer all my questions. I will recommend him and the dealership again. I will be back! More
by Tashell.McKnight
Employees Worked With
Other Employees :
Lacy
January 07, 2025
I had a great experience at Jim Ellis Toyota of McDonough. Carlos Diaz provided excellent customer service. He was very knowledgeable and a pleasure to work with. Looking forward to seeing you agai McDonough. Carlos Diaz provided excellent customer service. He was very knowledgeable and a pleasure to work with. Looking forward to seeing you again. Thanks again, Frederick Daniel 👍🏾 More
by cyrus_realtalk
January 04, 2025
Rose is always great to work with. This is the second time helping me get a car, after my first one was totaled when I hit a deer. She helped get me into something I loved that was aff This is the second time helping me get a car, after my first one was totaled when I hit a deer. She helped get me into something I loved that was affordable! Zach in financing was very helpful as well. It was a bit sticky due to my insurance pay out not having gone through yet, but he put in the work to get me the best interest rate possible. More
by Kittenkarma61
January 04, 2025
Thank you Syn, Brian, and Kelvin ! I love my new Camry . Very fast process . I will return for any other purchases I love my new Camry . Very fast process . I will return for any other purchases More
by Beckygregg67
Employees Worked With
January 04, 2025
Had a great experience at Jim Ellis Toyota of McDonough! Arsyndrea, Brian and Kelvin are awesome people to work with. Arsyndrea, Brian and Kelvin are awesome people to work with. More
by Beckygregg67
January 04, 2025
Dani was awesome and make the process seamless. Best car purchases i never had. If you need a vehicle go see Dani Sao at jim ellis toyoya. Best car purchases i never had. If you need a vehicle go see Dani Sao at jim ellis toyoya. More
by GLENDAHARTSFIELD
Verified CustomerEmployees Worked With
January 02, 2025
Shayna was awesome! I loved her energy and she was really helpful with selling my car! I loved her energy and she was really helpful with selling my car! More
by Xavier Baker
Employees Worked With
