Back

Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,698 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
Contact Dealership

144 Hwy 81 West

McDonough, GA

30253

Directions

By Type

Showing 8,698 reviews

October 26, 2023

Great customer a service and I love the service video whil car is In shop More

by JTATL30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2023 -

Jim Ellis Toyota of McDonough responded

Jtatl30, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 26, 2023

Excellent service sometimes now have 1 hour oil change but if you need quick 1 More

by PATRICIAHUEY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia
Oct 29, 2023 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 26, 2023

Great service and very friendly staff. They sent a video of the inspection and exactly what needed to be serviced. More

by Kvaghela1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Kvaghela1! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 25, 2023

Keisha was the absolute best. I didn’t feel like she wasted my time and she worked to get us the deal we were looking for. She came highly recommended and I can see why! Ask for K More

by Ashanti M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keisha Stubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2023 -

Jim Ellis Toyota of McDonough responded

Ashanti M, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

October 25, 2023

I was able to get a same day appointment. They got me in an out fast! More

by Stephanie.dixonpurl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 25, 2023

Got my car serviced. Oscar was professional and nice. I wish you could come down on the service charge More

by VASTGROUPUSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Vastgroupusa! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 25, 2023

I love my new Venza! I appreciate everyone’s help! They even had delicious snacks! More

by prscllallen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
King Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2023 -

Jim Ellis Toyota of McDonough responded

Prscllallen, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

October 25, 2023

I enjoyed working with Hudson while looking for my car. He was attentive to my needs and did not make me feel pressured. The experience there was pleasant More

by STEVEMOORE.CONSTRUCTION
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2023 -

Jim Ellis Toyota of McDonough responded

Stevemoore.construction, thank you for your kind words and congratulations on your new vehicle! Thank you so much again for your feedback! We hope you have a great day!

October 25, 2023

They need to do better at returning phone calls. Other than that it’s a great place. More

by CHAVARRIA9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Oct 29, 2023 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

October 25, 2023

I really liked the recorded assessment of my vehicle by the technician. The service was quick. Duele was very friendly and expedient. The only negative was my rim was scratched and the tire pressure was More

by MJQUICK2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duele
Oct 29, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Mjquick2005! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

...
201
...