Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Toyota of McDonough
McDonough, GA
8,698 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,698 reviews
October 25, 2023
David Washington was an amazing salesman. I successfully found the right car I really wanted! I successfully found the right car I really wanted! More
by mara
Employees Worked With
October 25, 2023
Hudson is very nice and funny person. He made the whole experience worth it and really made buying a car a great! Love him !!! He made the whole experience worth it and really made buying a car a great! Love him !!! More
by kirrasharae
Employees Worked With
October 24, 2023
Attentive, thorough and pleasant Oscar greeted me right away. The wait time was not long and he explained the next steps for replacing my breaks. It was an overall pleasant experience as always. away. The wait time was not long and he explained the next steps for replacing my breaks. It was an overall pleasant experience as always. More
by mdowen98
Verified CustomerOctober 24, 2023
Great service! Customer service is superb and I love that the technician did a short video of recommendations for my vehicle. Customer service is superb and I love that the technician did a short video of recommendations for my vehicle. More
by nickie_baker
October 24, 2023
Hudson was very professional, worked well with me. Patient and understanding of my needs and we were able to make an excellent deal! Patient and understanding of my needs and we were able to make an excellent deal! More
by Leighla40
Employees Worked With
October 23, 2023
I had the pleasure of being assisted by an exceptional sales lady (Mallory Roberts) during my recent visit to Jim Ellis. Her knowledge of the RAV4 XSE was impressive, and she went above and beyond to answ sales lady (Mallory Roberts) during my recent visit to Jim Ellis. Her knowledge of the RAV4 XSE was impressive, and she went above and beyond to answer any questions. Her friendly and approachable demeanor made the first car buying experience truly enjoyable. I highly recommend Mallory to anyone seeking a top-notch new car sale experience. More
by AmberOliv
October 23, 2023
We've been using this dealership since we moved into the area. They do first rate work and are always pleasant and honest. We just bought a new SUV from them and it was a great experience. area. They do first rate work and are always pleasant and honest. We just bought a new SUV from them and it was a great experience. More
by IMODEL160
October 23, 2023
Very honest, treated my family like we were their family. I would return if I ever got another vehicle. I would return if I ever got another vehicle. More
by JOSHLIFSEY
Employees Worked With
October 21, 2023
Mr.Reid was courteous and very helpful. This was my second time here, and it was a good experience second time here, and it was a good experience More
by Youngfannie1955
Employees Worked With
October 21, 2023
Jeremaine Hill at Jim Ellis definitely exceeded my expectations. Very professional and excellent customer service skills. Yes, I'll recommend him to family and friends. expectations. Very professional and excellent customer service skills. Yes, I'll recommend him to family and friends. More
by oohnate55
