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Jim Ellis Toyota of McDonough
McDonough, GA
8,642 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,642 reviews
August 11, 2023
Great dealership work with people and I would recommend lots of people to buy from Jim Ellis Toyota lots of people to buy from Jim Ellis Toyota More
by rayner.jeannette28
Verified CustomerEmployees Worked With
August 11, 2023
Had a great experience at Jim Ellis Toyota. Jamari was very helpful and knowledgeable. I will definitely recommend them to anyone I know that is in the market for a car. Jamari was very helpful and knowledgeable. I will definitely recommend them to anyone I know that is in the market for a car. More
by D
Employees Worked With
August 11, 2023
It was great experience dealing with Toyota! People. …very accomodating and friendly. Keep up the good work! People. …very accomodating and friendly. Keep up the good work! More
by dmp_global
August 10, 2023
Fabulous and beyond expectations in terms of customer service and speed and quality of service service and speed and quality of service More
by ebdobar
Employees Worked With
August 10, 2023
I don’t Like them calling me after I get service to buy my car, I feel it is quite rude. This time I didn’t even get out if the parking lot. I don’t give you my personal information like my phone numbe my car, I feel it is quite rude. This time I didn’t even get out if the parking lot. I don’t give you my personal information like my phone number so that you can advertise to me . I give it to you so I can do business with you. More
by .
Employees Worked With
August 10, 2023
I had a good experience at Jim Ellis Toyota. I really appreciated the mechanics service information video for my vehicle. I really appreciated the mechanics service information video for my vehicle. More
by Cooken
Employees Worked With
August 09, 2023
They did a great job figuring out the problem with my truck and then resolved the issue. Will definitely use them again truck and then resolved the issue. Will definitely use them again More
by Michael
Employees Worked With
August 09, 2023
Everything was fine except I had to pay for my Lyft to work.Not good business. work.Not good business. More
by jessiedavisjr11
