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Jim Ellis Toyota of McDonough
McDonough, GA
8,871 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,871 reviews
September 27, 2023
Carlos Diaz was my Salesman, so kind professional and took care of me along with Lacy..I was not happy with the last Toyota Dealership I went to buy my Niece and nephew suggested Carlos and I was so glad took care of me along with Lacy..I was not happy with the last Toyota Dealership I went to buy my Niece and nephew suggested Carlos and I was so glad. N0 one at the dealership was ugly or Pushy. Thanks to everyone including Michael Green also for the pleasant expereince, I love my New Highlander More
by reneeboy66
September 27, 2023
Mallory was phenomenal during this buying process . She made sure that I got exactly what I wanted and made this transaction very smooth. She was very detailed and communicated effectively with updates She made sure that I got exactly what I wanted and made this transaction very smooth. She was very detailed and communicated effectively with updates on when my car would be delivered . I would recommend anyone to Jim Ellis. This experience was beyond my expectations. More
by Nichelle
Employees Worked With
September 27, 2023
Oscar is always friendly and kind. .Whein I make an appointment.I say I want Oscar. .Whein I make an appointment.I say I want Oscar. More
by BOOKERHARRIET1
Verified CustomerSeptember 26, 2023
This trip was fast and expedient unlike the other two visits. Always nice and courteous staff though! We enjoy buying vehicles and having them serviced there! visits. Always nice and courteous staff though! We enjoy buying vehicles and having them serviced there! More
by JSTHOMPSON888
Employees Worked With
September 26, 2023
Awesome guy, Awesome team. Will consider them for any new vehicle. We are telling everyone. Will consider them for any new vehicle. We are telling everyone. More
by SAMOHTEYMA
Employees Worked With
September 26, 2023
Friendly, courteous, and very professional. Helpful on any question I asked of them. I’ve enjoyed doing business with them Helpful on any question I asked of them. I’ve enjoyed doing business with them More
by lilkuntry102366
Employees Worked With
Other Employees :
William Mason, David Ray
September 26, 2023
Carlos Diaz is the best Salesman that I have ever had the pleasure of working with. Very knowledgeable and extremely helpful. He took care of all our needs and now we have an Awesome Truck. The whole Staf pleasure of working with. Very knowledgeable and extremely helpful. He took care of all our needs and now we have an Awesome Truck. The whole Staff was Great. Good Job Guys More
by derecklovett
September 25, 2023
The service at the service center is awesome! The staff is very professional and mindful of one's time! The staff is very professional and mindful of one's time! More
by Keylia.hopson1
September 25, 2023
My husband and I have bought 4 cars from Jim Ellis Toyota and have loved our experiences. Carlos has helped us with all of our cars and is very knowledgeable. I could not recommend Carlos enough! and have loved our experiences. Carlos has helped us with all of our cars and is very knowledgeable. I could not recommend Carlos enough! More
by Mckennabeck45
Employees Worked With
September 25, 2023
Brian is absolutely wonderful. His customer service is what sold the car. My sister went in looking for a small SUV and left out with the Grand Highlander Platinum Edition!! Your His customer service is what sold the car. My sister went in looking for a small SUV and left out with the Grand Highlander Platinum Edition!! Your inventory was low on the lot but the service we received was more than anyone could expect!@! Thanks Brian you made this sale easy. More
by cjeanc123
Employees Worked With
Other Employees :
The customer service admin was great also (I think her name is Ms. Carol)
