Back

Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,640 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
Contact Dealership

144 Hwy 81 West

McDonough, GA

30253

Directions

By Type

Showing 8,640 reviews

August 08, 2023

Did a very good job on my car. No complaints. Took a while but I had a lot done More

by candacefoote21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
Aug 12, 2023 -

Jim Ellis Toyota of McDonough responded

Candacefoote21, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

August 08, 2023

Awesome friendly and helpful good advice kindly peaceful strong 💪 person and he knows his job More

by jackieb48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2023 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Jackieb48! Thank you again for the great review!

August 08, 2023

Advisor was very friendly and attentive. She Make sure all my questions and needs were done. More

by Luzimaga2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
Aug 11, 2023 -

Jim Ellis Toyota of McDonough responded

Luzimaga2015, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 08, 2023

They got me out fast so I didn’t have to wait long for my car to be ready. More

by alexisramsey625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Aug 12, 2023 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 08, 2023

I had a great experience. I have not had any problems since I been coming there. More

by DERRICKBROWN1144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2023 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Derrickbrown1144! We hope to be of service to you again in the future. Best wishes, Jim Ellis Toyota of McDonough

August 08, 2023

Nice clean cool air all the cars looked great and everything is great thank you More

by jimmypolk123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Jim Ellis Toyota of McDonough responded

Jimmypolk123, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

August 07, 2023

Everyone that I came in contact with was very professional and had a smile. The service was great. More

by RURY4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know her name. But the lady that fix the coffee.
Aug 10, 2023 -

Jim Ellis Toyota of McDonough responded

Rury4, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 07, 2023

bought my first car today. overall this dealership was very helpful with minimal hang-ups. i had the car checked by our personal mechanic and everything seems to be in working More

by egblavendar
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Washington
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Jim Ellis Toyota of McDonough responded

Egblavendar, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 07, 2023

Dealership is satisfactory overall to deal with, salesman Luis Robertson is a very good salesman, attentive, accommodating and answered all my questions. Thanks. More

by idealdd
Recommend Dealer
Yes
Employees Worked With
Ja'Von Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Idealdd! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 07, 2023

Reid is an awesome service rep. His depth of knowledge of Toyota products is amazing. I drive up from Florida to get my service because of Reid and the overall general goodness of More

by JJALT636
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Jjalt636! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

...
230
...