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Jim Ellis Toyota of McDonough
McDonough, GA
8,640 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,640 reviews
August 07, 2023
Mr. Neil was very patient and professional when he helped us purchase our new car. us purchase our new car. More
by tysmith1311
Verified CustomerAugust 06, 2023
Reid was grate and super nice, the dealer was not too friendly to its workers. friendly to its workers. More
by SLK
August 05, 2023
Easy to work with even for an out of state purchase, Keisha was super responsive and helpful Keisha was super responsive and helpful More
by Dknight
Employees Worked With
August 05, 2023
I had great service from the time I entered the building from Alex. She help me get the car I wanted and I’m very happy with my decision. from Alex. She help me get the car I wanted and I’m very happy with my decision. More
by ddprson93
Employees Worked With
August 05, 2023
The service department has improved to FIRST RATE! I will always use and recommend this dealership. I will always use and recommend this dealership. More
by juanacameron
Employees Worked With
August 05, 2023
I had excellent service i will tell anyone how great of communication and explanation’s that was given to me during service i will recommend Jim Ellis to anyone communication and explanation’s that was given to me during service i will recommend Jim Ellis to anyone More
by LOUIS502002001
August 05, 2023
Great service. Would highly recommend. Raymond Persaud was exceptionally helpful! Very knowledgeable and easy to interact with. Would highly recommend. Raymond Persaud was exceptionally helpful! Very knowledgeable and easy to interact with. More
by JOsovski
Employees Worked With
August 05, 2023
As always Raymond and the service department provided exceptional service while my car was in service for a correction from a prior service. I had to leave my car but Raymond provided me a loaner vehicle exceptional service while my car was in service for a correction from a prior service. I had to leave my car but Raymond provided me a loaner vehicle while mine was being fixed. Thank you again Raymond for the great customer service!!! More
by SWJONES1906
