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Jim Ellis Toyota of McDonough
McDonough, GA
8,636 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,636 reviews
August 05, 2023
I had great service from the time I entered the building from Alex. She help me get the car I wanted and I’m very happy with my decision. from Alex. She help me get the car I wanted and I’m very happy with my decision. More
by ddprson93
Verified CustomerEmployees Worked With
August 05, 2023
The service department has improved to FIRST RATE! I will always use and recommend this dealership. I will always use and recommend this dealership. More
by juanacameron
Employees Worked With
August 05, 2023
I had excellent service i will tell anyone how great of communication and explanation’s that was given to me during service i will recommend Jim Ellis to anyone communication and explanation’s that was given to me during service i will recommend Jim Ellis to anyone More
by LOUIS502002001
August 05, 2023
Great service. Would highly recommend. Raymond Persaud was exceptionally helpful! Very knowledgeable and easy to interact with. Would highly recommend. Raymond Persaud was exceptionally helpful! Very knowledgeable and easy to interact with. More
by JOsovski
Employees Worked With
August 05, 2023
As always Raymond and the service department provided exceptional service while my car was in service for a correction from a prior service. I had to leave my car but Raymond provided me a loaner vehicle exceptional service while my car was in service for a correction from a prior service. I had to leave my car but Raymond provided me a loaner vehicle while mine was being fixed. Thank you again Raymond for the great customer service!!! More
by SWJONES1906
August 05, 2023
The experience with Jim Ellis was professional, personable and satisfying and stressless. The journey to my new vehicle was challenging but rewarding! personable and satisfying and stressless. The journey to my new vehicle was challenging but rewarding! More
by gwtanks65
August 04, 2023
Great place and location the saff is friendly and knowledge . I also enjoy the coffee as well. knowledge . I also enjoy the coffee as well. More
by Freddy
Employees Worked With
August 04, 2023
Outstanding customer service. So helpful each time I go in. great personality. The best I’ve ever had. So helpful each time I go in. great personality. The best I’ve ever had. More
by CARRIEBARRON24
Employees Worked With
August 04, 2023
Nice hometown dealership that I would recommend to the community, and is top on my list when looking for my next Toyota. Neil is a gentleman. I feel he can be trusted and he followed up on every aspect of community, and is top on my list when looking for my next Toyota. Neil is a gentleman. I feel he can be trusted and he followed up on every aspect of the sale experience. The finance department was just typical, noting to write home about. The dealership as a whole feels professional and personable. More
by C Mai
Employees Worked With
