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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,640 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,640 reviews

August 07, 2023

Mr. Neil was very patient and professional when he helped us purchase our new car. More

by tysmith1311
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Tysmith1311! Thank you again for the great review!

August 06, 2023

They were so professional, took my concerns seriously and completed my repair in a reasonable amount of time. I will be back More

by joneseygirl28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It was a young lady
Aug 09, 2023 -

Jim Ellis Toyota of McDonough responded

Joneseygirl28, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 06, 2023

Reid was grate and super nice, the dealer was not too friendly to its workers. More

by SLK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Jim Ellis Toyota of McDonough responded

Slk, thank you for sharing a little bit about your recent experience with us. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (770) 746-9374.

August 05, 2023

Easy to work with even for an out of state purchase, Keisha was super responsive and helpful More

by Dknight
Recommend Dealer
Yes
Employees Worked With
Keisha Stubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2023

I had great service from the time I entered the building from Alex. She help me get the car I wanted and I’m very happy with my decision. More

by ddprson93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2023

The service department has improved to FIRST RATE! I will always use and recommend this dealership. More

by juanacameron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Juanacameron! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 05, 2023

I had excellent service i will tell anyone how great of communication and explanation’s that was given to me during service i will recommend Jim Ellis to anyone More

by LOUIS502002001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Louis502002001! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 05, 2023

Great service. Would highly recommend. Raymond Persaud was exceptionally helpful! Very knowledgeable and easy to interact with. More

by JOsovski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Jim Ellis Toyota of McDonough responded

Josovski, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 05, 2023

Great customer service And very courteous. Alway so far do a.great job on my vehicle. More

by ETHELMAE63.ES @Gmail. Com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LeVAR did the last inspection . He was great!!
Aug 09, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Ethelmae63.es @gmail. Com! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

August 05, 2023

As always Raymond and the service department provided exceptional service while my car was in service for a correction from a prior service. I had to leave my car but Raymond provided me a loaner vehicle More

by SWJONES1906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Swjones1906! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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