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Jim Ellis Toyota of McDonough
McDonough, GA
8,633 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,633 reviews
August 01, 2023
Great service. Reid and Oscar are great. I appreciate the personable service. Definitely worth the drive. Reid and Oscar are great. I appreciate the personable service. Definitely worth the drive. More
by LORIJ1104
Verified Customer
August 01, 2023
Jim Ellis Toyota provides top notch service every single time. They are the only place I trust with my Camry. A special note of thanks to Victoria and Raymond for another great experience!! time. They are the only place I trust with my Camry. A special note of thanks to Victoria and Raymond for another great experience!! More
by Christina Jelks
August 01, 2023
The customer service was awesome. The person who was appointed to me was excellent. He was very professional and displayed courtesy The person who was appointed to me was excellent. He was very professional and displayed courtesy More
by asuaka31
Employees Worked With
August 01, 2023
Hudson was wonderful so helpful. I enjoyed this experience so much he was very thorough and informative. I enjoyed this experience so much he was very thorough and informative. More
by Sheila
Employees Worked With
August 01, 2023
Brian was extremely helpful and made this process seamless. He was very knowledgeable about the packages and pricing of the car I was interested in. Very appreciative to have Brian while exploring my seamless. He was very knowledgeable about the packages and pricing of the car I was interested in. Very appreciative to have Brian while exploring my options. More
by mrobinson5841
July 31, 2023
Great dealership and prompt service. Would definitely recommend. Leon Poole is a great asset to their team! Would definitely recommend. Leon Poole is a great asset to their team! More
by jarvaris
Employees Worked With
July 31, 2023
New 2023 Tacoma SR5 was dented during first service. Dent was not there when it was brought in for service. I will find another dealer to service. Dent was not there when it was brought in for service. I will find another dealer to service. More
by J.R.
Employees Worked With
July 30, 2023
Had the truck in stock. Got the price and my trade to my satisfaction in a timely manner. Was not pressured and was provided friendly service. A all around pleasant experien Got the price and my trade to my satisfaction in a timely manner. Was not pressured and was provided friendly service. A all around pleasant experience. Thanks Keisha More
by Wagnersteve20
Employees Worked With
July 30, 2023
Keisha was great to work with and made the car shopping experience a pleasure. She was patient and answered all my questions. I appreciated the kindness she demonstrated while I was considering the vehicle experience a pleasure. She was patient and answered all my questions. I appreciated the kindness she demonstrated while I was considering the vehicle. I would definitely work with her again in the future. More
by flavor4161
Employees Worked With
