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Jim Ellis Toyota of McDonough
McDonough, GA
8,636 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,636 reviews
July 29, 2023
I will never return to this dealership again because of the poor service I received. the poor service I received. More
by BPARISH
Verified Customer
July 29, 2023
If you are looking for a great deal please visit and ask for Hudson. He can make it happen😊 thank you Mallory! for Hudson. He can make it happen😊 thank you Mallory! More
by sbpinkston
July 29, 2023
Leon was the most knowledgeable as well as the best salesman ever! He was super helpful and we ended up with a new car! salesman ever! He was super helpful and we ended up with a new car! More
by madisynivy2
Employees Worked With
July 28, 2023
Mr. Ahmad is a great salesman and I only ask for him. I would recommend him to any and all… keep up the good work!!! would recommend him to any and all… keep up the good work!!! More
by Dani D
July 28, 2023
Had an appointment though was still at the dealership for over 3 hours. Requested service was performed as requested though. over 3 hours. Requested service was performed as requested though. More
by kperry281
Employees Worked With
July 28, 2023
Great customer service! !!! I will make sure everyone ask for this guy!!! 10 stars if i could… !!! I will make sure everyone ask for this guy!!! 10 stars if i could… More
by kamizayhmanning
July 28, 2023
She was professional, humble, great at explaining in detail about parts and services that were provided. She took an extra step to look at an item that costed more than it should have and reduced it to detail about parts and services that were provided. She took an extra step to look at an item that costed more than it should have and reduced it to the correct price. All in all a great Service Rep and would come again! More
by paytonross18
Employees Worked With
Katie Kerce
July 28, 2023
Reid was super helpful. He worked us into the schedule and kept us apprised of the progress done. He worked us into the schedule and kept us apprised of the progress done. More
by Johnfrench99
Employees Worked With
July 28, 2023
Thank you for all you do Jim Ellis Toyota in McDonough. Very professional. Keep up the great work. Very professional. Keep up the great work. More
by susanhelenaking
July 28, 2023
Prompt and on time and very professional. Love the fact they do videos of your vehicle for you to review Love the fact they do videos of your vehicle for you to review More
by Touchedbyascent
