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Jim Ellis Toyota of McDonough
McDonough, GA
8,640 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,640 reviews
July 30, 2023
No response at this time. I have not received my vehicle from this dealership and they have sold my car I traded in. I have not received my vehicle from this dealership and they have sold my car I traded in. More
by LASHAWN_JC
Verified CustomerEmployees Worked With
July 30, 2023
This dealership is very professional and customer centered. We had a five-star experience from beginning to end. centered. We had a five-star experience from beginning to end. More
by agee7530
Employees Worked With
July 30, 2023
Very accommodating with no issues with a trade in and purchase. Every department was friendly and respectful. purchase. Every department was friendly and respectful. More
by agee7530
Employees Worked With
July 29, 2023
Leon was the most knowledgeable as well as the best salesman ever! He was super helpful and we ended up with a new car! salesman ever! He was super helpful and we ended up with a new car! More
by madisynivy2
Employees Worked With
July 29, 2023
The entire staff of Jim Ellis Toyota is extremely friendly. Working with Keisha S was an unforgettable experience that I’d recommend to anyone that is in the market for a vehicle. Her charismatic per friendly. Working with Keisha S was an unforgettable experience that I’d recommend to anyone that is in the market for a vehicle. Her charismatic personality and vast knowledge of her job is what leads me to have the utmost confidence in Toyota. People like Keisha are the reason why I’ll always seek to do business with Toyota for years to come. More
by Bryan V
Employees Worked With
July 29, 2023
I will never return to this dealership again because of the poor service I received. the poor service I received. More
by BPARISH
July 29, 2023
If you are looking for a great deal please visit and ask for Hudson. He can make it happen😊 thank you Mallory! for Hudson. He can make it happen😊 thank you Mallory! More
by sbpinkston
July 28, 2023
Had an appointment though was still at the dealership for over 3 hours. Requested service was performed as requested though. over 3 hours. Requested service was performed as requested though. More
by kperry281
Employees Worked With
July 28, 2023
Great customer service! !!! I will make sure everyone ask for this guy!!! 10 stars if i could… !!! I will make sure everyone ask for this guy!!! 10 stars if i could… More
by kamizayhmanning
July 28, 2023
She was professional, humble, great at explaining in detail about parts and services that were provided. She took an extra step to look at an item that costed more than it should have and reduced it to detail about parts and services that were provided. She took an extra step to look at an item that costed more than it should have and reduced it to the correct price. All in all a great Service Rep and would come again! More
by paytonross18
Employees Worked With
Katie Kerce
