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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,640 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,640 reviews

July 28, 2023

Reid was super helpful. He worked us into the schedule and kept us apprised of the progress done. More

by Johnfrench99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2023 -

Jim Ellis Toyota of McDonough responded

Johnfrench99, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 28, 2023

Thank you for all you do Jim Ellis Toyota in McDonough. Very professional. Keep up the great work. More

by susanhelenaking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2023 -

Jim Ellis Toyota of McDonough responded

Susanhelenaking, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 28, 2023

Prompt and on time and very professional. Love the fact they do videos of your vehicle for you to review More

by Touchedbyascent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2023 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 28, 2023

Mr. Ahmad is a great salesman and I only ask for him. I would recommend him to any and all… keep up the good work!!! More

by Dani D
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2023 -

Jim Ellis Toyota of McDonough responded

Dani D, thank you for your kind words and congratulations on your new vehicle! We look forward to your next visit! Take care!

July 28, 2023

Mr. Hudson was very patient and helpful in picking out our vehicle. Thanks a lot. More

by sswillis42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lavar Frederick
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Aug 02, 2023 -

Jim Ellis Toyota of McDonough responded

Sswillis42, thank you for your kind words and congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

July 27, 2023

I am a carrier technician, mostly in dealerships. I can see a good service department. You have an very good serv/parts in my opinion. More

by Drnashram3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie
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Jul 30, 2023 -

Jim Ellis Toyota of McDonough responded

Drnashram3, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 27, 2023

Hudson was extremely knowledgeable and helpful. Made it a great and easy experience! Would definitely recommend! More

by jessie.harper2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2023 -

Jim Ellis Toyota of McDonough responded

Jessie.harper2, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

July 27, 2023

Max was very helpful and accommodating. I had a very positive experience. He made it a smooth process More

by Kevtrace2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Maxwell
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Jul 30, 2023 -

Jim Ellis Toyota of McDonough responded

Kevtrace2000, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

July 27, 2023

Waited five hours before being told I needed a new engine cover. The part is $221 but the labor is $1891. This is just ridiculous. More

by HILLDRING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember her name
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Jul 30, 2023 -

Jim Ellis Toyota of McDonough responded

Hilldring, thank you for your feedback. We do try to keep prices competitive in the market so we regret to hear you felt they are too high. Thank you for leaving feedback. Please reach out to us at (770) 746-9374 so we may identify ways to improve your experience.

July 27, 2023

Hudson was great to work with! Wonderful customer service and very helpful. Answered any questions I had. Would recommend him to anyone in the market! More

by harper5869
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2023 -

Jim Ellis Toyota of McDonough responded

Harper5869, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

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