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Jim Ellis Toyota of McDonough
McDonough, GA
8,648 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,648 reviews
July 27, 2023
I had an amazing experience. Ahmad Ali took care of me and got me in and out. I love my new vehicle. Great customer service and professional. Ahmad Ali took care of me and got me in and out. I love my new vehicle. Great customer service and professional. More
by Beanmiami3
Employees Worked With
July 27, 2023
Raymond did an excellent job meeting and greeting me when I arrived and he kept me updated throughout the service. He was very knowledgeable about the type service I needed and answered all my questions. I t I arrived and he kept me updated throughout the service. He was very knowledgeable about the type service I needed and answered all my questions. I told him that my car was a little dirty coming back from a trip to the beach and after my service Raymond had the guys wash my 4Runner, which was very nice. For my first service appointment at Jim Ellis Toyota I would definitely give the service department 5 Stars! More
by tommyturbo
Verified CustomerEmployees Worked With
Other Employees :
Tiffany, in the coffee shop area greeted me as I came in and offered me a coffee.
July 27, 2023
Mallory & Ahmad were amazing to do business with! They earned a lifetime customer from here on out! They earned a lifetime customer from here on out! More
by Jetdriver3
July 27, 2023
Dylan was an amazing salesman! My car was delayed but he made sure I was up to date with what was going. My car was delayed but he made sure I was up to date with what was going. More
by acsm
July 26, 2023
Brian Ogoo was super attentive, and responsive to our texts and emails throughout the experience. I would highly recommend buying from Jim Ellis and Brian if you're in the market for a Toyota! texts and emails throughout the experience. I would highly recommend buying from Jim Ellis and Brian if you're in the market for a Toyota! More
by morgan.h.1995
Employees Worked With
July 26, 2023
Best service Ive ever seen, and the video waln around provided is awesome! Super courteous, timely, and went beyond expectations. provided is awesome! Super courteous, timely, and went beyond expectations. More
by Bluestuff
July 26, 2023
Alex was awesome, she responded to us quickly, stayed with us through the whole process and had everything all set up for us when we got to the dealership to pick up our car. We had a great experience! with us through the whole process and had everything all set up for us when we got to the dealership to pick up our car. We had a great experience! More
by KRIS.CROSS02
Employees Worked With
July 25, 2023
Great service! Great customer satisfaction! Definitely would recommend this dealership to friends and family! Will definitely be back! Great customer satisfaction! Definitely would recommend this dealership to friends and family! Will definitely be back! More
by JIMMYJACKIECOX1
Employees Worked With
July 25, 2023
Excellent Service. Tech communicated services checked and performed. Services were completed in a timely manner. Contact with Oscar only. Tech communicated services checked and performed. Services were completed in a timely manner. Contact with Oscar only. More
by winifredealey
Employees Worked With
July 25, 2023
Toyota of McDonough were able to get us in quick for a simple oil change and tire rotation. simple oil change and tire rotation. More
by Jennifer
Employees Worked With
