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Jim Ellis Toyota of McDonough
McDonough, GA
8,649 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,649 reviews
July 25, 2023
Toyota of McDonough were able to get us in quick for a simple oil change and tire rotation. simple oil change and tire rotation. More
by Jennifer
Verified CustomerEmployees Worked With
July 25, 2023
Very clean dealership. Reid was absolutely amazing and will continue to go back to him for any other assistance needed. Reid was absolutely amazing and will continue to go back to him for any other assistance needed. More
by GUISSETTE26
Employees Worked With
July 25, 2023
I have no issues with this dealership. Service was fast and satisfactory. I would recommend this location to anyone. Service was fast and satisfactory. I would recommend this location to anyone. More
by DayTay
July 24, 2023
The dealership is very organized and has a welcoming vibe. The staff is amazing to collaborate with. vibe. The staff is amazing to collaborate with. More
by Daybroker1
July 23, 2023
Very clean and helpful. The service department excellent job. I’d say Reid is the number one to go to in the service department. I feel that makes the dealership. The service department excellent job. I’d say Reid is the number one to go to in the service department. I feel that makes the dealership. More
by RONROBERTS17
Employees Worked With
July 22, 2023
Buying our next vehicle was a daunting task for us for a while until we came here. We were greeted out in the parking lot by Hudson as soon as we arrived and he served us from then on with a great attitude while until we came here. We were greeted out in the parking lot by Hudson as soon as we arrived and he served us from then on with a great attitude and friendly smile. He was able to find and secure a vehicle for our family within our very tight financial situation and this has been a mountain of a blessing. We are forever grateful. Thank you! More
by bdpline
Employees Worked With
July 22, 2023
My first experience at Jim Ellis was great. I was seen close to my appointment time. The only thing that needs work is the check in process. Others were checked in before me. And signage or so I was seen close to my appointment time. The only thing that needs work is the check in process. Others were checked in before me. And signage or someone greeting me when I pulled up would’ve improved my experience. More
by K. Rollins
Employees Worked With
