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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,652 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,652 reviews

July 23, 2023

Service was great and I enjoyed the addition of the video update, especially having my daughter bring the car in for my appointment. More

by ricky.smith915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Jul 27, 2023 -

Jim Ellis Toyota of McDonough responded

Ricky.smith915, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 22, 2023

Ahmad and Mallory were amazing! Super personable and fought to get me the best deal More

by Ericjpaul21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Ericjpaul21! Thanks again for your business! Take care!

July 22, 2023

Buying our next vehicle was a daunting task for us for a while until we came here. We were greeted out in the parking lot by Hudson as soon as we arrived and he served us from then on with a great attitude More

by bdpline
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Jim Ellis Toyota of McDonough responded

Bdpline, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

July 22, 2023

My first experience at Jim Ellis was great. I was seen close to my appointment time. The only thing that needs work is the check in process. Others were checked in before me. And signage or so More

by K. Rollins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2023 -

Jim Ellis Toyota of McDonough responded

K. Rollins, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

July 22, 2023

Long wait. It was worth the time I spent there. Sorry I can't think of anything else. More

by Grier
Recommend Dealer
Yes
Employees Worked With
Victoria.
Jul 27, 2023 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

July 22, 2023

Nice service thanks you come back next time on time service the personal is good More

by Carlos saavedra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamari Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Barahona, Susan Crawford, JD Barksdale
Jul 27, 2023 -

Jim Ellis Toyota of McDonough responded

Carlos Saavedra, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 22, 2023

Good customer service. Nice clean facilities. I was happy with my experience. I will be back. More

by Cadie Marotta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Jim Ellis Toyota of McDonough responded

Cadie Marotta, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 22, 2023

It was very professional and they were very nice to work with, would definitely recommend buying a new car from them . More

by JESTERCARLA67
Recommend Dealer
Yes
Employees Worked With
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Jestercarla67! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 22, 2023

Awesome experience. Thank you for your patience and expertise. We highly recommend him to anyone. More

by Dusty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ogoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Jim Ellis Toyota of McDonough responded

Dusty, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

July 21, 2023

The dealership is very nice all the employees are nice and professional very peaceful atmosphere. More

by brittanykoret1988
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ogoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Jim Ellis Toyota of McDonough responded

Brittanykoret1988, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

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