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Jim Ellis Toyota of McDonough
McDonough, GA
8,652 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,652 reviews
July 21, 2023
You guys do not have the sense of time for your costumers and only one thing is in your mind making money. and only one thing is in your mind making money. More
by LOUbert RENOIS
Verified CustomerEmployees Worked With
Other Employees :
You’ll need to teach them the sense of empathy, honesty and keep your words when you said something specially on words said
July 21, 2023
Wow! Is the best way to describe my experience with the staff and the level of customer service! Victoria was my very first point of contact since I booke Is the best way to describe my experience with the staff and the level of customer service! Victoria was my very first point of contact since I booked online. She listens very well as I explained and expressed my concern about my vehicle. She kept me updated throughout the appointment with text messages and live feedback. Victoria worked diligently to troubleshoot concerns I had with my vehicle to and from the technician to myself. The technician I worked with the second time allowed me the opportunity to test drive my vehicle with him for easier transparency to solve the problem together. Needless to say, I appreciate the level of care that I was given. Thank you guys for an amazing experience! More
by Dej
Employees Worked With
VICTORIA
July 21, 2023
Had a really easy, smooth experience buying a Corolla with Brian. He was really great to work with and responsive to texts and emails. with Brian. He was really great to work with and responsive to texts and emails. More
by noah.felsberg
Employees Worked With
July 21, 2023
Hudson was very helpful in finding us a car. He worked with us to fit into the budget we had and made sure to have the car looked over once more before signing. They fixed and replaced what need He worked with us to fit into the budget we had and made sure to have the car looked over once more before signing. They fixed and replaced what needed to be done. Very thankful for the blessing this was to our family and the hands the Lord uses to bless. More
by Solson0518
Employees Worked With
July 21, 2023
We were very pleased with service. Communication regarding our concerns were great throughout the entire process with both video and face to face explanations. Staff was very friendl Communication regarding our concerns were great throughout the entire process with both video and face to face explanations. Staff was very friendly and waiting area was spacious and clean. More
by Beverly Jackson
July 21, 2023
You have done a great job. Other than the regular work, you washed the car. Thank you so much. Other than the regular work, you washed the car. Thank you so much. More
by Comlavi
Employees Worked With
July 20, 2023
Professional, timely , modern and comfortable. Victoria was knowledgeable and represented very well I appreciated the explanation from the mechanic as well. Thanks Victoria was knowledgeable and represented very well I appreciated the explanation from the mechanic as well. Thanks More
by cking19950
Employees Worked With
Ms Victoria
