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Jim Ellis Toyota of McDonough
McDonough, GA
8,659 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,659 reviews
July 14, 2023
Waiting room was fine. Great service. Oil change took one hour and a half 😔 could be shorter. Great service. Oil change took one hour and a half 😔 could be shorter. More
by Lee_Edwards
Verified Customer
July 14, 2023
Awesome everything. Customer service was awesome. My first time and i enjoyed the area where you can have free coffee, read or that care of your business while you wait Customer service was awesome. My first time and i enjoyed the area where you can have free coffee, read or that care of your business while you wait for your vehicle to get done. More
by Hgarrett2
Employees Worked With
July 14, 2023
Oscar has handled my service many times & I trust him completely. He gas been very helpful completely. He gas been very helpful More
by DHAWN
Employees Worked With
July 14, 2023
Good job good location thank you that is all I have to say thank you thanks say thank you thanks More
by dbdan
Employees Worked With
July 14, 2023
Mr Johnson, as service advisor, kerps me informed as to everything happening to my car and if a time window is changed immediate word is given to me. Mr Garcia, as service technician not only does the sch everything happening to my car and if a time window is changed immediate word is given to me. Mr Garcia, as service technician not only does the schedule but reports other problems like a brake tail light being out to ways the car can be made more efficient with fuel use. Never leave the completed apointment with the need to bring the car back a few days later. Glass service all the way! More
by cschamel0
July 13, 2023
After I told them about my tire sign was on , they did the rotation, but my tire sign still on today. My husband had to put air in one of the tire. That was not expected. the rotation, but my tire sign still on today. My husband had to put air in one of the tire. That was not expected. More
by Josianeconstant
July 13, 2023
Great service and attention to customers. It’s a family run business of the best kind! It’s a family run business of the best kind! More
by johnayer
July 13, 2023
Great service! Explained the entire process to me. Listened to all my concerns. Made process simple! Explained the entire process to me. Listened to all my concerns. Made process simple! More
by Taylor200486
Employees Worked With
July 13, 2023
Mr. Persaud was very courteous and attentive. He made sure that I was taken care of. The service has been good each time my vehicle was serviced. sure that I was taken care of. The service has been good each time my vehicle was serviced. More
by missbell85
