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Jim Ellis Toyota of McDonough
McDonough, GA
8,662 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,662 reviews
July 12, 2023
It was great, this was my first service from Jim Ellis and it was amazing. I was in and out of there in 35 to 45 minutes like they said. and it was amazing. I was in and out of there in 35 to 45 minutes like they said. More
by daquanclark4
Verified Customer
July 12, 2023
Terrible service and the service advisor lie about the defective cover over the gear shift that melted he claim someone spilled hot coffee on it . Very unprofessional defective cover over the gear shift that melted he claim someone spilled hot coffee on it . Very unprofessional More
by john_rose44
Employees Worked With
Larvar
July 12, 2023
Great service. Fast and friendly service. Everyone very helpful and friendly. Love the coffee bar too. Fast and friendly service. Everyone very helpful and friendly. Love the coffee bar too. More
by DIANA915
July 12, 2023
Always prepared, professional, and courteous and makes sure the customer is satisfied by all means. sure the customer is satisfied by all means. More
by LILLIEDEFFEBAUGH
July 12, 2023
Leon Provided me excellent customer service. He made sure I got the vehicle I wanted, answered all my questions and was patient with me through the process. Thank you very much Leon. He made sure I got the vehicle I wanted, answered all my questions and was patient with me through the process. Thank you very much Leon. More
by rustfamilyof6
Employees Worked With
July 11, 2023
Great job and Mr oscar Johnson is wonderful service advisor and great guy full of patience. advisor and great guy full of patience. More
by gernelexis
Employees Worked With
July 11, 2023
Katie Kerce , has done an excellent job in keeping me informed and she listen to all my concerns. Katie addressed all issues with service manager service manager saw to it that everything was fixed and w informed and she listen to all my concerns. Katie addressed all issues with service manager service manager saw to it that everything was fixed and working . Was very pleased from start to finish . Thank you ! More
by vicbowden 2266
Employees Worked With
Katie Kerce
July 11, 2023
Loved the video showing the work being done in my TOYOTA RAV4 and of course the Lyft rides provided by the dealership so I can do so errands while the are servicing my vehicle RAV4 and of course the Lyft rides provided by the dealership so I can do so errands while the are servicing my vehicle More
by ADAPAVON
July 11, 2023
Great comfortable atmosphere. The sales lady was very knowledgeable and helpful. Very informative as well. I would definitely recommend her to anyone looking for a vehicle. The sales lady was very knowledgeable and helpful. Very informative as well. I would definitely recommend her to anyone looking for a vehicle. More
by overbey_james
Employees Worked With
July 11, 2023
This was a very comfortable place to waited on my vehicle to be service there was water and coffee for me and customers and very nice people. to be service there was water and coffee for me and customers and very nice people. More
by ANDREHARRIS.MSU75
