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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,703 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,703 reviews

July 08, 2023

It was clean and well kept. Easy in and out service for my RAV 4. More

by anconnell19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie
Jul 13, 2023 -

Jim Ellis Toyota of McDonough responded

Anconnell19, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

July 08, 2023

I really enjoyed working with the staff, they were all very courtesy and accommodating The dealership was clean. More

by Cjk2023
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Jim Ellis Toyota of McDonough responded

Cjk2023, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

July 08, 2023

Our salesperson Dylan Kersey was awesome! Very friendly and professional. I highly recommend him to anyone looking for a new Toyota. More

by pcmarshall89
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Kersey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Jim Ellis Toyota of McDonough responded

Pcmarshall89, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

July 08, 2023

Friendly people they made buying a car, a piece a cake thank you all again More

by shuffordtrecea
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Jim Ellis Toyota of McDonough responded

Shuffordtrecea, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

July 07, 2023

Reid was very knowledgeable about my vehicle, which I appreciate. However, I rated the dealership a four, because I had to get things done that should have been done at earlier mileage, but no other tech More

by CARLICIAM00RE
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
1.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Jim Ellis Toyota of McDonough responded

Carliciam00re, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

July 07, 2023

He provided the Best service. He was Very professional. He was also very helpful .and very cheerful More

by Keval patel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Jim Ellis Toyota of McDonough responded

Keval Patel, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 07, 2023

Very courteous and fast service. Will definitely be back to have my car serviced again . More

by Longmartese
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Antonio Cruz
Jul 13, 2023 -

Jim Ellis Toyota of McDonough responded

Longmartese, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 07, 2023

I feel that rating Mr. Johnson and the dealership is sufficient. This makes me feel like I am in class More

by JANO_C2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Jim Ellis Toyota of McDonough responded

Jano_c2, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 07, 2023

Dealership was awesome. Always a great experience l. I would recommend them to family and friends. More

by ABARLOW32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Abarlow32! Thanks again for your business! Take care!

July 07, 2023

It was great service and fast too. The video showing the service findings was very helpful! More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kerce
Jul 13, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Karen! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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