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Jim Ellis Toyota of McDonough
McDonough, GA
8,703 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,703 reviews
July 04, 2023
The sales person was knowledgeable, polite and engaging. Knew the product and necessary information involved. Great customer service skills. Knew the product and necessary information involved. Great customer service skills. More
by dunklayne
Verified Customer
July 04, 2023
Great service performed in a timely manner. I will definitely be returning to have any other maintenance done in the future. I will definitely be returning to have any other maintenance done in the future. More
by DELTADDON74
Employees Worked With
July 04, 2023
Liked the way took care of my car and cleaned the car. I will take my car back for service again. I will take my car back for service again. More
by ONCALLNP
Employees Worked With
July 04, 2023
David Washington is amazing! He worked hard to get me the car I wanted and did not give up until a reasonable option was on the table that worked for me. I highly appreciate his He worked hard to get me the car I wanted and did not give up until a reasonable option was on the table that worked for me. I highly appreciate his professionalism and attention to detail. Ask for David you will not regret it!! More
by Keira Hairston
Employees Worked With
July 04, 2023
David Washington was great! I received a great deal!The time it took was well worth it! I received a great deal!The time it took was well worth it! More
by schwan24
Employees Worked With
July 03, 2023
Jim Ellis Toyota of McDonough offers quality service. Staff are friendly and helpful. I’m a returning customer which shows Toyota’s impression on me. Staff are friendly and helpful. I’m a returning customer which shows Toyota’s impression on me. More
by gda1819
Employees Worked With
July 01, 2023
This is a good dealership to get a car from and also they have good running cars have good running cars More
by eric6791
July 01, 2023
The service was great. My technician was great. I give customer service a 5. Love it My technician was great. I give customer service a 5. Love it More
by shykeliao
July 01, 2023
Jose was great, he was kind,and was very informative. I would come back because of him I would come back because of him More
by mpritchett1965
