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Jim Ellis Toyota of McDonough
McDonough, GA
8,703 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,703 reviews
July 01, 2023
Brian Ogoo was very knowledgeable, patient, honest and courageous. He walked us through the process of buying my son Ms first vehicle. Thank you for your hard work. courageous. He walked us through the process of buying my son Ms first vehicle. Thank you for your hard work. More
by Martina Miller
Employees Worked With
July 01, 2023
I loved the dealership! Everyone were very nice and even funny at times! Ik absolutely glad I came across this dealership Everyone were very nice and even funny at times! Ik absolutely glad I came across this dealership More
by Ej
July 01, 2023
Excellent customer service, Hudson Toussaint was extremely helpful during our entire car purchase. Michael Greene was patient and stayed until we complained all of the necessary paperwork for our S extremely helpful during our entire car purchase. Michael Greene was patient and stayed until we complained all of the necessary paperwork for our SUV even though it was after 11pm.⁹ More
by JAMES.BAKER911
Verified CustomerEmployees Worked With
Other Employees :
David Ray
July 01, 2023
Leon did a wonderful job with finding the right car for my sister and me. my sister and me. More
by whitcam93
Employees Worked With
June 30, 2023
I keep coming back! !! They have a wonderful customer service and a team that will go above and beyond to make sure you have what you want!!!! !! They have a wonderful customer service and a team that will go above and beyond to make sure you have what you want!!!! More
by swansonannemarie6
Employees Worked With
Jermaine Hill
June 30, 2023
I experienced short wait time and excellent customer service. The staff was very welcoming. I will be back soon. service. The staff was very welcoming. I will be back soon. More
by Selitaport
Employees Worked With
June 30, 2023
Oscar was so helpful and super friendly. 10/10 visit And would definitely recommend to anyone 10/10 visit And would definitely recommend to anyone More
by mademart
Employees Worked With
June 30, 2023
Dylan & Luis were very supportive in the process. Even though my buying process lasted for more than one day, they were more than willing to keep me posted about the process status and expected outc Even though my buying process lasted for more than one day, they were more than willing to keep me posted about the process status and expected outcome. Would definitely reach out to them again to sell me my son’s new car. More
by Neenah
June 30, 2023
Great service dept. I have never had any problems with them. Will continue to use them. I have never had any problems with them. Will continue to use them. More
by carolynoquinn
Employees Worked With
