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Jim Ellis Toyota of McDonough
McDonough, GA
8,703 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,703 reviews
June 27, 2023
Raymond was great. Very nice and kept me up to date with was was going on. Very nice and kept me up to date with was was going on. More
by tiffbearden124
Verified CustomerEmployees Worked With
June 27, 2023
The service was very quick. Everyone was very polite polite and helpful. Will be back Everyone was very polite polite and helpful. Will be back More
by Asantedonadelle1
June 27, 2023
Always a pleasure with my Toyota people. Loved the coffee bar. I can’t believe I have to write 15 words:( Loved the coffee bar. I can’t believe I have to write 15 words:( More
by KELLYKELLYKKWOOD
June 27, 2023
From the time I was greated at my car to the lady who served me tea and the man who sold me my air fresheners and also the young lady who rung me out. Also, the video of the work that was completed ever served me tea and the man who sold me my air fresheners and also the young lady who rung me out. Also, the video of the work that was completed everyone was kind and professional. Thank you!!! More
by Devona441
Employees Worked With
Other Employees :
The mechanic who did the video
June 26, 2023
Jim Ellis Toyota in McDonough is world class and Rose Bristol is the best ever!! Bristol is the best ever!! More
by pdunham
June 26, 2023
I love the Macanic video of what he did to the car. He checked the car and told me how everything is doing on the car which was very helpful! He checked the car and told me how everything is doing on the car which was very helpful! More
by Chebby
June 25, 2023
Professional services in a timely manner. Polite and efficient employee. I plan on having my services done here. Polite and efficient employee. I plan on having my services done here. More
by BOBFARIA
Employees Worked With
June 25, 2023
Alex was very professional and knowledgeable. She made me feel at home and the process was very easy. She made me feel at home and the process was very easy. More
by airguard39
June 24, 2023
Luis was a great help and selling me my vehicle! I appreciate all his help. I appreciate all his help. More
by Tynashiakemp
Employees Worked With
