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Jim Ellis Toyota of McDonough
McDonough, GA
8,857 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,857 reviews
July 13, 2023
Great service and attention to customers. It’s a family run business of the best kind! It’s a family run business of the best kind! More
by johnayer
Verified Customer
July 13, 2023
After I told them about my tire sign was on , they did the rotation, but my tire sign still on today. My husband had to put air in one of the tire. That was not expected. the rotation, but my tire sign still on today. My husband had to put air in one of the tire. That was not expected. More
by Josianeconstant
July 13, 2023
REALLY REALLY good customer service. Nice people everyone is willing to help you. Hudson took really good care of me. Through the whole process. I went by myself and as a female I didn’t Nice people everyone is willing to help you. Hudson took really good care of me. Through the whole process. I went by myself and as a female I didn’t feel like they were trying to get over on me. I would give them a 100/100 More
by NIKKISANDERS975
July 12, 2023
Always prepared, professional, and courteous and makes sure the customer is satisfied by all means. sure the customer is satisfied by all means. More
by LILLIEDEFFEBAUGH
July 12, 2023
Leon Provided me excellent customer service. He made sure I got the vehicle I wanted, answered all my questions and was patient with me through the process. Thank you very much Leon. He made sure I got the vehicle I wanted, answered all my questions and was patient with me through the process. Thank you very much Leon. More
by rustfamilyof6
Employees Worked With
July 12, 2023
Great service. Fast and friendly service. Everyone very helpful and friendly. Love the coffee bar too. Fast and friendly service. Everyone very helpful and friendly. Love the coffee bar too. More
by DIANA915
July 12, 2023
Terrible service and the service advisor lie about the defective cover over the gear shift that melted he claim someone spilled hot coffee on it . Very unprofessional defective cover over the gear shift that melted he claim someone spilled hot coffee on it . Very unprofessional More
by john_rose44
Employees Worked With
Larvar
July 12, 2023
It was great, this was my first service from Jim Ellis and it was amazing. I was in and out of there in 35 to 45 minutes like they said. and it was amazing. I was in and out of there in 35 to 45 minutes like they said. More
by daquanclark4
July 12, 2023
Excellent Customer Service with Raymond! I also was very pleased with my mechanic and the way Toyota has them recording and explaining what they are doing to your vehicle. My mechanic even c I also was very pleased with my mechanic and the way Toyota has them recording and explaining what they are doing to your vehicle. My mechanic even came out and informed me of an issue he came across. Ms. Judy was also very pleasant at the refreshment stand! Very pleasant atmosphere! More
by Jaynaejackson
Employees Worked With
Other Employees :
Mechanic on duty I forgot his name
July 12, 2023
I enjoyed doing business here, customer service was great and I got exactly what I wanted. and I got exactly what I wanted. More
by Keisha D
Employees Worked With
