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Jim Ellis Toyota of McDonough

McDonough, GA

4.7
7,894 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 7,894 reviews

December 29, 2022

It was absolutely great service for the the beginning to the end thanks for everything More

by treywilliams4380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Treywilliams4380! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

Jan 01, 2023 -

treywilliams4380 responded

It was a great service

Jan 01, 2023 -

treywilliams4380 responded

It was a great service

December 29, 2022

The staff was courteous and helpful only problem was a 3hour wait for a key fob. More

by Tomgator37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Tomgator37! Thanks again for your business! Take care!

December 29, 2022

Carlos Diaz was so kind and helpful. Will be recommending everyone to visit Jim Ellis Toyota! More

by Annanguyen0332
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2023 -

Jim Ellis Toyota of McDonough responded

Annanguyen0332, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

December 29, 2022

Jim Ellis Toyota McDonoughs service has been a great experience. Carlos Diaz was my rep and he provided me with one of the best service. 10/10 More

by Pd
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carlos Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2023 -

Jim Ellis Toyota of McDonough responded

Pd, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

December 29, 2022

Excellent customer service from entry to exit. Service visit was completed within an hour wait More

by jamack09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2023 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Jamack09! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

December 29, 2022

Leon was The Best. He had everything just perfect for us and made sure we were treated like Royalty. More

by Lynn F
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2023 -

Jim Ellis Toyota of McDonough responded

Lynn F, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

December 29, 2022

Quick and easy to complete purchase. Put in request online and finished sale the next day the dealership was open. More

by pcstone
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2023 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for the positive feedback, and we hope that you have a great day!

December 29, 2022

BEST EXPERIENCE EVER! !!!! MALCOM is such an awesome person, his bubbly and charming personality is just fantastic, if you want to get top of the the line service ask for More

by lataviajean60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth in finance, Malcolm Redd
Jan 01, 2023 -

Jim Ellis Toyota of McDonough responded

Lataviajean60, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

December 29, 2022

It was a great experience, I bought car sight unseen and it was how they described it. I was in and out with new car in no time. More

by cwbruce23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2023 -

Jim Ellis Toyota of McDonough responded

Cwbruce23, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

December 28, 2022

The service rep Katie was excellent and helpful throughout the entire experience. I would definitely recommend her to anybody I know that goes into the service shop. More

by ctrace000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie kerce
Jan 01, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Ctrace000! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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