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Jim Ellis Toyota of McDonough
McDonough, GA
8,857 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,857 reviews
Verified Customer
July 11, 2023
Very great guy! Friendly and knowledgeable of each vehicle! He was patience and understanding. Definitely recommend him! I was a first time buyer and he made it very Friendly and knowledgeable of each vehicle! He was patience and understanding. Definitely recommend him! I was a first time buyer and he made it very easy for me to get the perfect car! More
by Shauniee
Employees Worked With
July 11, 2023
Loved the video showing the work being done in my TOYOTA RAV4 and of course the Lyft rides provided by the dealership so I can do so errands while the are servicing my vehicle RAV4 and of course the Lyft rides provided by the dealership so I can do so errands while the are servicing my vehicle More
by ADAPAVON
July 11, 2023
Katie Kerce , has done an excellent job in keeping me informed and she listen to all my concerns. Katie addressed all issues with service manager service manager saw to it that everything was fixed and w informed and she listen to all my concerns. Katie addressed all issues with service manager service manager saw to it that everything was fixed and working . Was very pleased from start to finish . Thank you ! More
by vicbowden 2266
Employees Worked With
Katie Kerce
July 11, 2023
Great job and Mr oscar Johnson is wonderful service advisor and great guy full of patience. advisor and great guy full of patience. More
by gernelexis
Employees Worked With
July 11, 2023
This was a very comfortable place to waited on my vehicle to be service there was water and coffee for me and customers and very nice people. to be service there was water and coffee for me and customers and very nice people. More
by ANDREHARRIS.MSU75
July 11, 2023
Great comfortable atmosphere. The sales lady was very knowledgeable and helpful. Very informative as well. I would definitely recommend her to anyone looking for a vehicle. The sales lady was very knowledgeable and helpful. Very informative as well. I would definitely recommend her to anyone looking for a vehicle. More
by overbey_james
Employees Worked With
July 10, 2023
Customer care is miles away from them. Their focus is just selling. Nobody cares about customer’s satisfaction Their focus is just selling. Nobody cares about customer’s satisfaction More
by bawa.pkt
Employees Worked With
July 10, 2023
They treat me like family. They are professional, efficient, and they provide excellent customer service. I especially love the video sent when service was completed. Way to g They are professional, efficient, and they provide excellent customer service. I especially love the video sent when service was completed. Way to go using technology!😀 More
by MASONANGIE
Employees Worked With
Other Employees :
Katie gets 5 stars for her service!, William Mason, David Ray
July 10, 2023
Reid makes coming to get the car worked on a pleasure! He's friendly, hardworking, and gets the job done! Nina is also the same!!! He's friendly, hardworking, and gets the job done! Nina is also the same!!! More
by bwheeler3
