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Jim Ellis Toyota of McDonough
McDonough, GA
7,805 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 20 dealerships and 17 brands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 7,805 reviews
December 09, 2022
When you have an appointment you shouldn’t have to wait 3 hours for a light bulb & oil change. Then I find out that the bulb was put in wrong and is pointing toward the trees. I’m still having a problem with hours for a light bulb & oil change. Then I find out that the bulb was put in wrong and is pointing toward the trees. I’m still having a problem with the wipers I had put on last time. I have been coming here for years because the service department was so good, but not anymore. More
by Toyotanomore
Verified CustomerEmployees Worked With
Helpful December 09, 2022
This dealership is fast and knowledgeable. . most of the employees are very nice and they offer coffee . . most of the employees are very nice and they offer coffee . More
by Michelle
December 09, 2022
Tire rotation completed and changed both air filters. The service agent was very good at explaining what needed to done The service agent was very good at explaining what needed to done More
by MARYMCBLACK9
Employees Worked With
December 09, 2022
Great team, get you in and out, let you know about your service. And where you stand. service. And where you stand. More
by TONYASUNSHINE
Employees Worked With
Other Employees :
Caswell Walker, Fran West
December 09, 2022
The dealership honored my appointment and got me in on time. The staff was very nice and informative about my current repairs and advised me on future repairs time. The staff was very nice and informative about my current repairs and advised me on future repairs More
by CHARLESCABBELL
December 08, 2022
This dealership lies! !! They had me waiting for 3 hours and didn’t even complete my car’s service!! Didn’t change the oil and didn’t rotate my tires. They suck I promise y !! They had me waiting for 3 hours and didn’t even complete my car’s service!! Didn’t change the oil and didn’t rotate my tires. They suck I promise you. More
by sweetpicles1
December 08, 2022
The work seemed thorough. Questionable billing that negated my service coupon via “immeasurable service materials”. Questionable billing that negated my service coupon via “immeasurable service materials”. More
by mmdzimm
Employees Worked With
December 08, 2022
Great customer service from the initial arrival to when I left. Great waiting area where I could still work. left. Great waiting area where I could still work. More
by Chandrajenks27
Employees Worked With
December 07, 2022
They are always polite and friendly. The wait time for scheduled service always takes awhile though. The wait time for scheduled service always takes awhile though. More
by harman.jessica
Employees Worked With
