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Jim Ellis Toyota of McDonough
McDonough, GA
8,698 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,698 reviews
June 07, 2023
He is straightforward and to the point, as well as personable and understanding. I appreciate the transparency personable and understanding. I appreciate the transparency More
by alexhankish
Employees Worked With
June 07, 2023
First time customer. Victoria was very friendly and knowledgeable. LOVE the video from the service technician and having the ability to select and approve recommended ser Victoria was very friendly and knowledgeable. LOVE the video from the service technician and having the ability to select and approve recommended services via phone More
by cherylb1206
Verified CustomerEmployees Worked With
Victoria S
June 07, 2023
Terrible service. .no answers could not tell me what was wrong with my car ..and leave my passenger side door completely disassembled .no answers could not tell me what was wrong with my car ..and leave my passenger side door completely disassembled More
by freeee1990
Employees Worked With
June 07, 2023
On time and great service! We'll definitely use Jim Ellis again when my car needs service. We'll definitely use Jim Ellis again when my car needs service. More
by WaterLilly53
June 07, 2023
Very professional and the people there have great customer service skills. I will recommend this no place. customer service skills. I will recommend this no place. More
by Brendag884
Employees Worked With
June 07, 2023
Thank you Ahmad for helping me with my camry purchase! Thank Mallory as well for your help! I recommend this dealership. Thank Mallory as well for your help! I recommend this dealership. More
by William.robjr
June 07, 2023
I appreciate service department for getting me in quickly and finishing up in a timely matter. and finishing up in a timely matter. More
by shelton2098
Employees Worked With
June 07, 2023
Leon is awesome we have been issues g him for awhile. And will continue to use him. And will continue to use him. More
by Donnatodd65donna
Employees Worked With
