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Jim Ellis Toyota of McDonough
McDonough, GA
8,698 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,698 reviews
June 02, 2023
Meet and greet was wonderful very professional and caring 😊 excellent customer service. Keep up the good work 😊 excellent customer service. Keep up the good work More
by shellieclark3
Verified CustomerEmployees Worked With
June 02, 2023
Excellent service and excellent customer service. Will recommend to everyone that I know for all their services. Will recommend to everyone that I know for all their services. More
by LEANDRA_MB
Employees Worked With
June 02, 2023
My service associate was great. She got me in and out in a timely man er. She was frie day and very helpful. I appreciate herattebtion to detail and I even got a wash without eve She got me in and out in a timely man er. She was frie day and very helpful. I appreciate herattebtion to detail and I even got a wash without even asking for it. This will always be My dealership of choice. More
by arthur.blackburn11
Employees Worked With
I forgot the ladies name in the service dept. but they all are great.
June 02, 2023
Easy to set up last minute appointment and timely service. Technician was helpful and answered questions throughly. service. Technician was helpful and answered questions throughly. More
by Denailm77
Employees Worked With
June 02, 2023
They're fast, n they care about customers. They communicate great with customers to let them know what is going on with cars. They communicate great with customers to let them know what is going on with cars. More
by CLEM0NSHAKEITHA47
Employees Worked With
June 02, 2023
Customer service was over the top . They made sure everything was like I wanted . They made sure I didn’t leave until I got exactly what I wanted . They made sure everything was like I wanted . They made sure I didn’t leave until I got exactly what I wanted . More
by Pbrackins
June 02, 2023
I was very happy with the service at Jim Ellis Toyota. With the sales consultant and manger. With the sales consultant and manger. More
by NICOLECRWFD
June 02, 2023
Mallory was an amazing help to me in finding my dream vehicle! She took her time, never made me feel rushed, and did her best to make sure I knew she cared about what I wanted. I would definitely be goin vehicle! She took her time, never made me feel rushed, and did her best to make sure I knew she cared about what I wanted. I would definitely be going back to her if I decide to get another vehicle. More
by Sydnee.collier14
Employees Worked With
June 01, 2023
Jim Ellis Toyota in macDonough Georgia is by far the best Toyota dealership I have ever dealt with! Each and every member of their team were very professional, and most importantly, the nicest group of peo Toyota dealership I have ever dealt with! Each and every member of their team were very professional, and most importantly, the nicest group of people I’ve ever done business with! I have found the last dealership I will ever need! More
by russton2006
June 01, 2023
Perfect team of people…Made the process very easy! !!! I love my new car!!!!OMG !!! I love my new car!!!!OMG More
by stelondabrown
