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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,700 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,700 reviews

May 30, 2023

Looking to find a vehicle for my son, stopped by Toyota and was greeted by this increíble gentleman. He was attentive, prompt and made it fast and easy. If you have any need for a car, go see Jamari Byars! More

by dejesusmelvin
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamari Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Jim Ellis Toyota of McDonough responded

Dejesusmelvin, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 30, 2023

Very good service, very professional and respectful to their customers. Willing to help anyway they can. Completing the work in a timely manner. Making sure the customers or comfortable. More

by lakers2426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Jim Ellis Toyota of McDonough responded

Lakers2426, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

May 29, 2023

Great experience superb customer service which made the car buying process smooth and rewarding! I love my new Camry! More

by rosalynl77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamari Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Jim Ellis Toyota of McDonough responded

Rosalynl77, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

May 29, 2023

Raymond is the best service guy in the world! He’s always there to assist! More

by OVONTE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Ovonte1! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

May 29, 2023

David Washington was awesome! Great personality. Thank you for helping us find our truck! We find the perfect Truck. More

by myronedmond17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Jim Ellis Toyota of McDonough responded

Myronedmond17, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

May 29, 2023

Staff was great & professional. I was disappointed that at my 5k service, they told me that topped off all fluids. Well, the next day, my windshield wiper fluid sign came on say More

by HECKBB5697
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Jim Ellis Toyota of McDonough responded

Heckbb5697, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

May 29, 2023

David Washington helped us find a great Toyota tundra we have been searching for forever! Thank you. Absolutely an awesome guy! More

by ijimale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2023

My family has been buying cars from Jim Ellis since before it was Jim Ellis. And Neil Williams has been our salesman for many of this years. I think we’ve purchased 9 cars. Neil is the best and I trust More

by OCCROFT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Jim Ellis Toyota of McDonough responded

Thanks, Occroft! We appreciate your continued business with us, and we're looking forward to your next visit! Thanks again for your business! Take care!

May 28, 2023

Mallory Robert's was my sales rep . She was amazing and very helpful and patient throughout the purchasing process of ny new toyota Tundra. I highly recommend you go get your next car More

by Perla v
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Jim Ellis Toyota of McDonough responded

Perla V, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

May 28, 2023

Friendly staff and an overall helpful team they helped me from beginning to end. Would recommend More

by Jerquarious.jackson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Jim Ellis Toyota of McDonough responded

Jerquarious.jackson, your positive review means a lot to us and we’re happy we could help you! If you have any further questions, please give us a call. We're always happy to help!

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