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Jim Ellis Toyota of McDonough
McDonough, GA
8,733 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,733 reviews
May 25, 2023
The Dealership is very clean customer friendly. All staff members were helpful and attentive to customers needs and the coffee was good. Lol Oscar was very helpful will receive all 5’s. All staff members were helpful and attentive to customers needs and the coffee was good. Lol Oscar was very helpful will receive all 5’s. More
by JASBO916
Verified CustomerEmployees Worked With
May 25, 2023
The service appointment went fast. However the expectation of the service was a little short. Normally the car would get a complimentary vacuum and wipe down on brand new vehicles firs However the expectation of the service was a little short. Normally the car would get a complimentary vacuum and wipe down on brand new vehicles first service appointments. This did not happen. The service representatives were polite but seemed rushed. Not sure if the managements expectation is to move people in and out extremely quickly however a more personal touches is needed. The staff's interaction seems somewhat robotic. More
by V_Redd
Employees Worked With
Not listed
May 25, 2023
Very Professional and courtesy staff. Very knowledgeable of the product. Bent over backwards to make the deal a success. Very knowledgeable of the product. Bent over backwards to make the deal a success. More
by gtlanier
May 25, 2023
Loved my experience! Hudson was the best! He actually listened to what I said I wanted and provided excellent customer service Hudson was the best! He actually listened to what I said I wanted and provided excellent customer service More
by Shelby_nettey
May 24, 2023
Ahmad is the best sales person i know! He helped me purchase my new 2023 SE Camry! Thank you Mallory for your assistance. He helped me purchase my new 2023 SE Camry! Thank you Mallory for your assistance. More
by andrewchavis897
May 24, 2023
I've been with them since 2017. Clean friendly professional always. Always purchased my cars. Clean friendly professional always. Always purchased my cars. More
by Mscaldron55
May 24, 2023
Good service that dealer air filter and and wipers was entirely too high in price. $100+ entirely too high in price. $100+ More
by info@thickchicksfitness.com
Employees Worked With
May 24, 2023
It is always clean, well organized and has the most professional and supportive staff of any dealership in the area. They make themselves available and always explain things in a clear and understandab professional and supportive staff of any dealership in the area. They make themselves available and always explain things in a clear and understandable manner. More
by Jomacoop2002
Employees Worked With
