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Jim Ellis Toyota of McDonough
McDonough, GA
8,624 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,624 reviews
April 29, 2023
Keisha Stubbs is the best! ! Thank you so much for making me feel comfortable and I appreciate the transparency throughout the process. ! Thank you so much for making me feel comfortable and I appreciate the transparency throughout the process. More
by Danielcastro9898
Employees Worked With
Verified CustomerApril 29, 2023
Sarahi was wonderful to work with. Always keeping us updated and informed with anything and everything. Always keeping us updated and informed with anything and everything. More
by msdeemart
April 29, 2023
Great customer service, made the process easy and overall great experience purchasing my first car. Saarahi Ruiz was an excellent salesperson and provided us with everything we needed to know and guided us t great experience purchasing my first car. Saarahi Ruiz was an excellent salesperson and provided us with everything we needed to know and guided us through the whole process. More
by Brisanreyes
Employees Worked With
Saarahi Ruiz
April 29, 2023
Neil is a wonderful salesman you should go check him out as soon as possible as soon as possible More
by Tanequaparks
Employees Worked With
April 29, 2023
I had an awesome purchase experience at Jim Ellis of McDonough. J. Harris was a great sales person I had a very good buying experience.. McDonough. J. Harris was a great sales person I had a very good buying experience.. More
by castillony700
Employees Worked With
April 29, 2023
I looked at other dealerships and felt like I was being “jerked around” but not here. They treated me respectfully and were very transparent with pricing and other benefits “jerked around” but not here. They treated me respectfully and were very transparent with pricing and other benefits More
by dfelsberg
Employees Worked With
April 29, 2023
I had the pleasure of working with Ms Mallory Roberts before when my husband and I bought a new Toyota RAV4 for my son two years ago while he was in high school. I’m now getting a new vehicle for myself before when my husband and I bought a new Toyota RAV4 for my son two years ago while he was in high school. I’m now getting a new vehicle for myself and I couldn’t go anywhere else to purchase, I had to get it from Toyota and definitely from Ms Roberts. She has a very welcoming and pleasant smile, great personality, her dedication to the job to ensure that when you leave, you leave a very satisfied customer and most importantly her patience with me selecting the perfect car. How could I go anywhere else, she’s truly an amazing person and it was my pleasure to work with her to get the car of my dreams. Thanks Mallory!! More
by dbund2001
Employees Worked With
