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Jim Ellis Toyota of McDonough
McDonough, GA
8,696 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,696 reviews
May 12, 2023
Everyone was very nice and explained everything The person who checked me in was happy and smiling and very friendly person who checked me in was happy and smiling and very friendly More
by BOBANDJANICE
Verified CustomerEmployees Worked With
May 12, 2023
David Washington was great to work with! He made this process seamless! Very good experience ! He made this process seamless! Very good experience ! More
by Johnamack10
Employees Worked With
May 12, 2023
Jim Ellis Toyota of McDonough is an exceptional Toyota dealership from purchasing a new or previously owned automobile or car care service to regular maintenance to all levels of repair. Easy to make a se dealership from purchasing a new or previously owned automobile or car care service to regular maintenance to all levels of repair. Easy to make a service appointment, greeted by your Service Advisor concerning your car problem and they do total diagnostics to determine complete service. Explanation and complete costs are discussed prior to work so the customer is in complete control. A decade plus ago I purchased a Jim Ellis Volkswagen dealership car and learned the exceptional everything. When Jim Ellis opened the Toyota dealership, I drive 35 miles/an hour plus because they do it RIGHT. More
by cschamel0
May 12, 2023
staff was friendly and helpful. Answered all my questions. gave me a fair price on trade in. I would highly recommend them to others. Answered all my questions. gave me a fair price on trade in. I would highly recommend them to others. More
by cheryl4dotson58
Employees Worked With
juan, in sales
May 12, 2023
A very pleasant car buying experience. Mallory was simply the Best! Thank you for everything. Mallory was simply the Best! Thank you for everything. More
by captlen
Employees Worked With
May 11, 2023
Second time around! David Washington was great! In and out!! I recommend him to anyone in search of a vehicle!! David Washington was great! In and out!! I recommend him to anyone in search of a vehicle!! More
by amberlwhitaker
Employees Worked With
May 11, 2023
Jim Ellis Toyota consistently provides prompt efficient and friendly service. I don’t mind getting my vehicle maintenance taken care of there because they are so good and friendly service. I don’t mind getting my vehicle maintenance taken care of there because they are so good More
by ACSEEL1
Employees Worked With
