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Jim Ellis Toyota of McDonough
McDonough, GA
8,696 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,696 reviews
May 10, 2023
Good place to do business. Very professional. Reid did a professional y Not your fault but things are so costly now Very professional. Reid did a professional y Not your fault but things are so costly now More
by DAVIDHAW.K2@YAHOO.COM
Verified Customer
May 10, 2023
Great experience! Katie was super helpful & answered all my questions with detailed information. The coffee station was awesome & we loved all the entertainment on the Katie was super helpful & answered all my questions with detailed information. The coffee station was awesome & we loved all the entertainment on the televisions while we waited. More
by CollinButtler@yahoo.com
Employees Worked With
5
May 10, 2023
Excellent service everyone very friendly & my service rep provided Lyft service for me because I didn't have an appointment but was eager to help me anyway possible. provided Lyft service for me because I didn't have an appointment but was eager to help me anyway possible. More
by DAJUAII1980@GMAIL.COM
Employees Worked With
Can't remember her name
May 10, 2023
Got in and out for my service. It’s nice not to be there for hours! It’s nice not to be there for hours! More
by SNOWANGEL3201966
May 10, 2023
Mallory is AMAZING! !! She helped me get into my 2023 Camry XSE V6. She is definitely the person to work with and I will be doing business with her in the future! !! She helped me get into my 2023 Camry XSE V6. She is definitely the person to work with and I will be doing business with her in the future! More
by patelsagar0516
May 09, 2023
Jamari was great i was appreciative all the help that was received. go see him! received. go see him! More
by kdike23
May 09, 2023
4 5 Most of the time my times with the dealer ship it took too long to get an alignment done took too long to get an alignment done More
by Sarahmbrown596
May 09, 2023
John in parts was excellent with finding a part and quoted me a price and advised me to tell the service department what the price was. Told the service department and was charged something different w quoted me a price and advised me to tell the service department what the price was. Told the service department and was charged something different which was disappointing. More
by SNWILSON728@HOTMAIL.COM
Employees Worked With
Nara
May 09, 2023
Great customer service and an awesome environment! Reid was very knowledgeable and helpful with all my questions. Reid was very knowledgeable and helpful with all my questions. More
by empcdemps
