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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,697 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,697 reviews

May 09, 2023

Jamari was great i was appreciative all the help that was received. go see him! More

by kdike23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamari Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

Jim Ellis Toyota of McDonough responded

Kdike23, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

May 09, 2023

Carlos was great…. I would recommend Carlos to anyone.. great customer skills. My overall experience was awesome. More

by gladdenaj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

Jim Ellis Toyota of McDonough responded

Gladdenaj, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

May 08, 2023

My experience with Mallory, Ahmad, and David was a wonderful experience. They really made sure I drove out with a reliable vehicle. Thanks to all. More

by sizemoretraci
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

Jim Ellis Toyota of McDonough responded

Sizemoretraci, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

May 06, 2023

Leon and Mike were awesome and made the process smooth! Very low pressure and cordial. More

by Lee0916
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

Jim Ellis Toyota of McDonough responded

Lee0916, your positive review means a lot to us and we’re happy we could help you! Thanks again for the positive feedback, and we hope that you have a great day!

May 06, 2023

5 5 Top level individuals serving me from first contact to completed service. Customer is #1 for all and and situation is dealt with quickly. Customers are kept informed as any/all work progresses. Not kep More

by cschamel0
Recommend Dealer
Yes
Employees Worked With
hi
May 12, 2023 -

Jim Ellis Toyota of McDonough responded

Cschamel0, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

May 06, 2023

Good Friendly quick and service was completed. Survey was mentioned. I will come back Friendly quick and service was completed. Survey was mentioned. I will come back-thanks More

by joannedavis51@gmail.com
Recommend Dealer
Yes
May 12, 2023 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

May 06, 2023

The service was quick and easy. Recommendations were offered for my car to run better. I appreciate getting out on time to go to work. I will definitely come back. Thank you Kim Ell More

by THOMAS_BOWLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

May 06, 2023

Fastest deal ever! ! Nicest people and we got exactly what we wanted. We left happy! More

by Geglitis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keisha Stubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

May 05, 2023

Dylan Kersey set the bar across the board for a perfect customer experience. From the moment my family reached out with a brief inquiry, Dylan Kersey was responsive, extremely knowledgeable, not only about More

by Tristan Patterson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dylan Kersey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

Jim Ellis Toyota of McDonough responded

Tristan Patterson, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

May 05, 2023

Jamari Byars worked with me to find a car. I came in to Jim Ellis with a list of cars off their website to look at. Jamari test drove them all with me before I decided I didn’t like anything I More

by Hxrdlysierra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamari Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeromy Jones
May 12, 2023 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Hxrdlysierra! Thanks again for your business! Take care!

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