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Jim Ellis Toyota of McDonough
McDonough, GA
8,698 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,698 reviews
April 30, 2023
Fast service and great customer service. Thanks a lot for all your hard work guys. Thanks a lot for all your hard work guys. More
by JayWheeler
Verified CustomerEmployees Worked With
Other Employees :
Sales Representative named starting with an "L" helped me
April 30, 2023
Service was quick and efficient. Service manager was very polite and knowledgeable. I was in and out lest than an hour. Service manager was very polite and knowledgeable. I was in and out lest than an hour. More
by rpittman2
Employees Worked With
April 30, 2023
This was not a scheduled appointment. Despite this, I was greeted immediately and ckecked in quickly. My Service Advisor, Oscar Johnson, was cheerful and efficient as always. I was contac Despite this, I was greeted immediately and ckecked in quickly. My Service Advisor, Oscar Johnson, was cheerful and efficient as always. I was contacted as soon as the inspection of my vehicle was complete. The proposed repairs and estimated time of completion were clearly explained. My vehicle was ready sooner than projected. When I picked up my vehicle it was clean. My overall experience was great. That is why I continue to use Toyota of McDonough. More
by TRAT657
Employees Worked With
April 30, 2023
Very professional. High level of customer service Clean and orderly Oriented around the customer experience Very impressive placr High level of customer service Clean and orderly Oriented around the customer experience Very impressive placr More
by Allen
April 29, 2023
Keisha Stubbs is the best! ! Thank you so much for making me feel comfortable and I appreciate the transparency throughout the process. ! Thank you so much for making me feel comfortable and I appreciate the transparency throughout the process. More
by Danielcastro9898
Employees Worked With
April 29, 2023
Sarahi was wonderful to work with. Always keeping us updated and informed with anything and everything. Always keeping us updated and informed with anything and everything. More
by msdeemart
April 29, 2023
Great customer service, made the process easy and overall great experience purchasing my first car. Saarahi Ruiz was an excellent salesperson and provided us with everything we needed to know and guided us t great experience purchasing my first car. Saarahi Ruiz was an excellent salesperson and provided us with everything we needed to know and guided us through the whole process. More
by Brisanreyes
Employees Worked With
Saarahi Ruiz
