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Jim Ellis Toyota of McDonough
McDonough, GA
8,624 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,624 reviews
April 13, 2023
I was greeted at the door by an amazing salesman who helped me every step of the way. King Davis was extremely helpful and made purchasing my first car a breeze. He was very personable and genuine and w helped me every step of the way. King Davis was extremely helpful and made purchasing my first car a breeze. He was very personable and genuine and wanted to help me in every way to get the car I desired, oppose to just trying to sell me a car. The service and car selections were top tier. I highly recommend this dealership and working with Mr. Davis. More
by Keenan
Employees Worked With
April 13, 2023
The Service time for my vehicle was totally unacceptable. Did not really have an issue with the Service Advisor but the service time that I experienced was horrible. I saw people coming in 2-3 hours after my Did not really have an issue with the Service Advisor but the service time that I experienced was horrible. I saw people coming in 2-3 hours after my appointment time and was walking out the door with their vehicles being serviced and I was still sitting there. More
by rocksutton
Verified CustomerEmployees Worked With
Kaitlyn Kerce
April 13, 2023
Service was great, only problem I had was the wait. Workers are always friendly as usual Workers are always friendly as usual More
by JENTULLOCH
April 13, 2023
Super clean and everyone was there to help you, not work against you. Leon was amazing to have against you. Leon was amazing to have More
by bellACOLET03
April 12, 2023
They made it so easy. The team is super helpful and made it an enjoyable buying experience. I would definitely purchase. another vehicle from here and would recommend it t The team is super helpful and made it an enjoyable buying experience. I would definitely purchase. another vehicle from here and would recommend it to my family and friends! More
by KARARUTLAND911
April 12, 2023
I left my car , someone take me home and come get me when my car was finish , they all sweet in there and willing to do whatever make we the customer feel good when my car was finish , they all sweet in there and willing to do whatever make we the customer feel good More
by WDELORES56@yahoo.com
Employees Worked With
The best Raymond
April 11, 2023
The amount of time it took >40 mins for someone to come out was disappointing when I had an appointment. This is first time I have experienced this at your dealership and hope it is a one off and not hap out was disappointing when I had an appointment. This is first time I have experienced this at your dealership and hope it is a one off and not happen again. More
by GRIMES4@Bellsouth.net
Employees Worked With
NA
