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Jim Ellis Toyota of McDonough
McDonough, GA
8,629 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,629 reviews
March 25, 2023
It very important part of them helping me take good care of my car. I am happy with that. of my car. I am happy with that. More
by PeggyTaylor752
Verified CustomerEmployees Worked With
March 25, 2023
Everyone was not only efficient but cortious. The man who iniately spoke to me at drive up service entrance was Oscar. He was very nice and easy to interact with the process. I would definitely g The man who iniately spoke to me at drive up service entrance was Oscar. He was very nice and easy to interact with the process. I would definitely give him 5 stars! Many thanks for asking for my input. More
by prine2000
Employees Worked With
March 25, 2023
Am a returning cx with Jim Ellis. David Washington is Awesome. This is my 2nd car from you all. They work with u, make it smooth and hassle free . These transactions were all comple David Washington is Awesome. This is my 2nd car from you all. They work with u, make it smooth and hassle free . These transactions were all completed virtually. I did not have to skip work to be there in person. Great service.. Thank you . More
by alaba_aliyu
March 24, 2023
Always get the right deal with Ahmad and Mallory, this is my second vehicle I purchased with Mr. Ali and it was a pleasure.... my second vehicle I purchased with Mr. Ali and it was a pleasure.... More
by akawjsm2
March 24, 2023
Keisha and Luis provided great customer service Will definitely purchase from Jim Ellis in the future! Very Happy customer definitely purchase from Jim Ellis in the future! Very Happy customer More
by Cillo
March 24, 2023
David Washington did a great job , great comminucation , really explained everything really well. Highly recommend. really explained everything really well. Highly recommend. More
by Brian
Employees Worked With
March 24, 2023
The service gentleman was amazing I really appreciate working with delightful and helpful staff. I was satisfied a loyal customer. working with delightful and helpful staff. I was satisfied a loyal customer. More
by DANA30CRAWFORD
March 24, 2023
Service was fast in and out in a short time and everyone was friendly and I was greeted and welcome. And when I left I felt good. was friendly and I was greeted and welcome. And when I left I felt good. More
by Freeman9525@att.net
Employees Worked With
March 24, 2023
The technician was very polite and her customer care was excellent. Questions were answered and to the point.My waiting time was reasonable with no problems. excellent. Questions were answered and to the point.My waiting time was reasonable with no problems. More
by CAFFEEPAT
Employees Worked With
The female service attendant was excellent.
