Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Toyota of McDonough
McDonough, GA
8,731 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,731 reviews
August 11, 2025
Awesome customer service. Zach Jordan and Caros Diaz are the best. In and out with a new Tundra and a better price than anywhere else. Zach Jordan and Caros Diaz are the best. In and out with a new Tundra and a better price than anywhere else. More
by johnnie.powell
Employees Worked With
August 09, 2025
My salesperson Amari Holland was wonderful and the service was immaculate and very informative about the lease! service was immaculate and very informative about the lease! More
by Tvidal913
Employees Worked With
August 09, 2025
Amari Holland and Syn Harris were really helpful. Thanks for the experience and great customer service Thanks for the experience and great customer service More
by makaylaemmett
Employees Worked With
August 09, 2025
Amari guided me through the entire process of purchasing a new Toyota RAV4 Hybrid, and she was extremely helpful and professional from the initial phone call to the test drive and paperwork at the dealershi a new Toyota RAV4 Hybrid, and she was extremely helpful and professional from the initial phone call to the test drive and paperwork at the dealership. I highly recommend working with Amari at Jim Ellis Toyota of McDonough! More
by Parker
Employees Worked With
August 09, 2025
I had a fantastic experience dealing with Zachery at Jim Ellis! Very professional and a joy to deal with! Ellis! Very professional and a joy to deal with! More
by Bruce
Employees Worked With
August 08, 2025
Really have been thinking about selling my Toyota so i went to dealership for more information and Shanya was very informative and knowledgeable about the steps I should take next definitely recommend the went to dealership for more information and Shanya was very informative and knowledgeable about the steps I should take next definitely recommend their services! More
by Willjay
Employees Worked With
August 08, 2025
Syn and Ahmad have been wonderful. Their customer service has been incredible if anyone ever comes to Jim Ellis Toyota McDonough this is who you need to look for wonderful people kind Their customer service has been incredible if anyone ever comes to Jim Ellis Toyota McDonough this is who you need to look for wonderful people kind and very caring and I am very grateful that they were the ones who helped me out and I thank them very much. More
by Loly0920
August 07, 2025
Amari Holland was amazing to work with and help made the process easy as can be! process easy as can be! More
by coreyriley021
Employees Worked With
August 07, 2025
I had a great experience at Jim Ellis Toyota. My sales person, Arsyndrea H. Was very knowledgeable about the vehicle that I was interested in and purchased. It was a worry & hassle free process. My sales person, Arsyndrea H. Was very knowledgeable about the vehicle that I was interested in and purchased. It was a worry & hassle free process. I feel as though I was treated fairly and that I got a great deal. Thank you Arsyndrea. More
by tcpsagents
August 06, 2025
My experience with Amari Holland was great. She did not rush me and made sure I was comfortable in my car. Rest assured She did not rush me and made sure I was comfortable in my car. Rest assured More
by sumthnabtgeorge
Employees Worked With
