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Jim Ellis Toyota of McDonough
McDonough, GA
8,629 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,629 reviews
March 22, 2023
Wonderful service. I was out quickly and waited comfortably. What a great team!! Highly recommended!! I was out quickly and waited comfortably. What a great team!! Highly recommended!! More
by Natalie Hicks
Verified CustomerEmployees Worked With
March 21, 2023
Leo greeted me as I drove into the service bay to be checked in; he was very personable and informative; Advised me wait time would be about 90 minutes. And just about that time had lapsed he called my checked in; he was very personable and informative; Advised me wait time would be about 90 minutes. And just about that time had lapsed he called my name and gave me a great overview of what would most likely need to be seen to in the near future. More
by Karen
Employees Worked With
Leo Fernandez (?)
March 20, 2023
Awesome service! Kiesha was amazing!! And the best part is they are a toyota dealership Kiesha was amazing!! And the best part is they are a toyota dealership More
by Gibbz555
March 20, 2023
The service was excellent and so was the rest of the staff. They talked to me a well. staff. They talked to me a well. More
by latriceb475
March 20, 2023
The service was great, and very happy with my car work. Love my Toyota dealership . Love my Toyota dealership . More
by davilamaribel9
Employees Worked With
March 20, 2023
I was not informed or offered to have additional work performed that was mentioned on my receipt. performed that was mentioned on my receipt. More
by LOWERY22
Employees Worked With
Other Employees :
I don't remember name of Service Department employee
March 20, 2023
Mr.David Washington was a great and thorough Saleman, that showed professional and quality services! Truly Enjoyed the buying experienced w him at Jim Ellis Toyota!! I am a well Satisfied customer!!👍🏼� that showed professional and quality services! Truly Enjoyed the buying experienced w him at Jim Ellis Toyota!! I am a well Satisfied customer!!👍🏼😃 More
by afwashin
Employees Worked With
