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Jim Ellis Toyota of McDonough
McDonough, GA
8,633 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,633 reviews
March 20, 2023
The service was great, and very happy with my car work. Love my Toyota dealership . Love my Toyota dealership . More
by davilamaribel9
Verified CustomerEmployees Worked With
March 20, 2023
I was not informed or offered to have additional work performed that was mentioned on my receipt. performed that was mentioned on my receipt. More
by LOWERY22
Employees Worked With
Other Employees :
I don't remember name of Service Department employee
March 20, 2023
Mr.David Washington was a great and thorough Saleman, that showed professional and quality services! Truly Enjoyed the buying experienced w him at Jim Ellis Toyota!! I am a well Satisfied customer!!👍🏼� that showed professional and quality services! Truly Enjoyed the buying experienced w him at Jim Ellis Toyota!! I am a well Satisfied customer!!👍🏼😃 More
by afwashin
Employees Worked With
March 19, 2023
Fantastic and welcoming person. Very knowledgeable. Helped me tremendously to get me what I was looking for. Thank you so much Very knowledgeable. Helped me tremendously to get me what I was looking for. Thank you so much More
by KM
Employees Worked With
March 19, 2023
Cooperative, knowledgeable, kind, patient, friendly, professional, not pushy, quick, clear, concise, local, smiles, positive, fun professional, not pushy, quick, clear, concise, local, smiles, positive, fun More
by Jillsocie
Employees Worked With
March 19, 2023
The service department is excellent and made sure my car was ready on time and the price was great was ready on time and the price was great More
by John Thompson
Employees Worked With
March 19, 2023
My highlight of coming to Ellis Toyota is the Coffee & Snack counter, plus its Clean, Friendly and Timely. Thank You! Snack counter, plus its Clean, Friendly and Timely. Thank You! More
by Pojarea
Employees Worked With
Other Employees :
The young lady at the Coffee & Snack counter was very courtesy.
March 19, 2023
Advisor Reid is extremely competent and a pleasure to work with. I’ll be back agin work with. I’ll be back agin More
by Steve Kantlehner
Employees Worked With
March 19, 2023
Mr. Oscar Johnson has always been kind & watchful of my car’s every need, Thank you. car’s every need, Thank you. More
by Randy Casey
Employees Worked With
