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Jim Ellis Toyota of McDonough
McDonough, GA
8,699 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,700 reviews
March 31, 2023
Amazing service and price! I’ll never go to another Toyota dealership. Bought my first car at a great price. I’ll never go to another Toyota dealership. Bought my first car at a great price. More
by Emily.dregeski
Employees Worked With
March 31, 2023
Was east and quick I was in an out, they just need to bring in something to snack on why out there. bring in something to snack on why out there. More
by shiledavid
Verified CustomerEmployees Worked With
March 31, 2023
Nice operation, had no problem with making the appointment, can't judge the service because it was changing the transmission fluid. And unless I remove the drain plug to view the new fluid, I won appointment, can't judge the service because it was changing the transmission fluid. And unless I remove the drain plug to view the new fluid, I won't know the if the work was actually performed More
by laser1112
Employees Worked With
Victoria Steinetz
March 31, 2023
I was m there on March 29 th for a time rotation and was greeted by Katie, she was so pleasant and friendly, you definitely can tell she loves her job by her superior customer service. Thanks KK (Katie Ker greeted by Katie, she was so pleasant and friendly, you definitely can tell she loves her job by her superior customer service. Thanks KK (Katie Kerce) More
by lewaner1030
Employees Worked With
Katie Kerce
March 31, 2023
We received Excellent and courteous customer service. Prompt response. Will be bringing the car for maintenance again at this location when it is due. Thank you. Prompt response. Will be bringing the car for maintenance again at this location when it is due. Thank you. More
by Avinashcpradhan
Employees Worked With
Other Employees :
The lady consultant was great.
March 31, 2023
Our entire shopping experience was great and quick, thanks to our salesman Leon Poole. Awesome service. thanks to our salesman Leon Poole. Awesome service. More
by Mmejia
Employees Worked With
March 30, 2023
Better than atlanta toyota,very courteous and Lamar has excellent customer rapport, will definitely service my wife's car here. excellent customer rapport, will definitely service my wife's car here. More
by dominicde
Employees Worked With
March 30, 2023
Service was great but had an appointment and still took over an hour for a oil changr over an hour for a oil changr More
by WILLTRC
Employees Worked With
March 30, 2023
Clean,polite and knowledgeable. The entire staff makes it a enjoyable visit. I am always pleased with the service I receive The entire staff makes it a enjoyable visit. I am always pleased with the service I receive More
by CHRISTOPHEROSBORNE31
Employees Worked With
March 30, 2023
The service personnel are very professional and knowledgeable about your needs. I would highly recommend them. knowledgeable about your needs. I would highly recommend them. More
by L6buzz
