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Jim Ellis Toyota of McDonough
McDonough, GA
8,633 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,633 reviews
March 18, 2023
Customer service is impeccable. I trust and rely on Jim Ellis Toyota of McDonough to keep my vehicle in top running condition. A 2007 and operates like a new vehicle. Kudos to Ji I trust and rely on Jim Ellis Toyota of McDonough to keep my vehicle in top running condition. A 2007 and operates like a new vehicle. Kudos to Jim Ellis Toyota of McDonough. More
by BETTYRT1955
Verified CustomerEmployees Worked With
Victoria
March 18, 2023
was very accurate and fast. everything was clean and the person who took care of my car was very nice everything was clean and the person who took care of my car was very nice More
by adrianpatrice
Employees Worked With
March 18, 2023
Everyone was super helpful, especially Mrs. Rose. Michael was also very helpful. Would definitely recommend this dealership to others. Rose. Michael was also very helpful. Would definitely recommend this dealership to others. More
by holdenchapman
March 18, 2023
I traded my 2022 Tundra for the 2023 Camry XLE. I came back to Dylan Kersey because He has always been such a pleasure to work with! He genuinely cares about his customers. The finance team was exc I came back to Dylan Kersey because He has always been such a pleasure to work with! He genuinely cares about his customers. The finance team was exceptional as well! My case was different as I’m disabled and has a co-signer. They all treated me with such care. I’ll never go to another dealer!! More
by CANDACEAUGSTEN
March 17, 2023
Everyone was amazing in getting me exactly what I wanted and getting the payment lower then they are currently. Very courteous and helpful, dedicated to helping everybody out and getting what they want.. su and getting the payment lower then they are currently. Very courteous and helpful, dedicated to helping everybody out and getting what they want.. such a great team. Keep up the good work. More
by tinameininger9
Employees Worked With
Lacy Rubin and Leon Poole
March 17, 2023
Very nice people and great service, I like the new cafe with coffee and snacks, my service advisor is the best. with coffee and snacks, my service advisor is the best. More
by Chuckmontg
Employees Worked With
March 17, 2023
My experience with Jim Ellis Toyota of McDonough was amazing! King Davis help me into whole process very nicely. He explained all the features and was very professional. Thank You King for your help! amazing! King Davis help me into whole process very nicely. He explained all the features and was very professional. Thank You King for your help! More
by Milind Mahadik
Employees Worked With
March 15, 2023
They give me very good deal for new car. Everything very clear. I like it Everything very clear. I like it More
by Steven_nguyen0391
Employees Worked With
March 15, 2023
From the time I arrived to the time I left, I was treated with the up most respect and it felt like home..great gentlemen that helped me and went above and beyond to make sure I got the truck I wanted at the with the up most respect and it felt like home..great gentlemen that helped me and went above and beyond to make sure I got the truck I wanted at the monthly payment I was looking for...very honest dealership More
by JASONMCKINLEY35
March 15, 2023
Buying process was good all the way until financial documents needed to be signed. Thanks documents needed to be signed. Thanks More
by cetheridge642
