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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,635 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,635 reviews

March 15, 2023

From the time I arrived to the time I left, I was treated with the up most respect and it felt like home..great gentlemen that helped me and went above and beyond to make sure I got the truck I wanted at the More

by JASONMCKINLEY35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Jim Ellis Toyota of McDonough responded

Jasonmckinley35, thank you for your kind words and congratulations on your new vehicle! We are always more than happy to assist you if anything else comes up. Take care!

March 15, 2023

Buying process was good all the way until financial documents needed to be signed. Thanks More

by cetheridge642
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Green
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jamari Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Jim Ellis Toyota of McDonough responded

Cetheridge642, thank you for your kind words and congratulations on your new vehicle! Thank you so much again for your feedback! We hope you have a great day!

March 15, 2023

He worked with us. No pressure. He was able to help us work out all problems. More

by l29572000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Czech Mills, Czech Mills
Mar 17, 2023 -

Jim Ellis Toyota of McDonough responded

L29572000, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

March 15, 2023

All were Very courteous, efficient, listened to my concerns. It was a pleasant experience shopping at this dealership. More

by ivory
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Kersey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Jim Ellis Toyota of McDonough responded

Ivory, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

March 14, 2023

Service dept employees who assisted me are really friendly and provide great customer service. I would definitely come back. I’m More

by NCARWIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
1.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Jim Ellis Toyota of McDonough responded

Ncarwin, your positive review means a lot to us and we’re happy we could help you! If you have any further questions, please give us a call. We're always happy to help!

March 14, 2023

Cheap and reliable for service for all sorts of Toyota cars and Lexus cars. Love More

by JAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Jim Ellis Toyota of McDonough responded

Javis, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 14, 2023

Always deliver great service every time! They are very informative throughout the process and timely. More

by BossQweenV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria
Mar 17, 2023 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Bossqweenv! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 14, 2023

I have a great experience everytime my vehicle is serviced. I've been going to McDonough Toyota for year's even when it was Hank Aarons dealership. More

by mickey15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Mickey15! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 14, 2023

You guys are amazing! Thank you for always taking careful care of me and my family. More

by YOYINI03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Jim Ellis Toyota of McDonough responded

Yoyini03, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 14, 2023

Leonardo Hernandez did an excellent job updating us on the status of the service. Good job! More

by JOSEPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonardo Hernandez
Mar 17, 2023 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Joseph! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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