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Jim Ellis Toyota of McDonough

McDonough, GA

4.9
8,857 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,857 reviews

March 10, 2023

They are friendly they take the time to let you know if your car has any recalls . More

by KLYLES129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2023 -

Jim Ellis Toyota of McDonough responded

Klyles129, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

March 10, 2023

The dealer was pretty straight forward with the purchased and made it easy to buy the car. More

by bertrudea
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2023 -

Jim Ellis Toyota of McDonough responded

Bertrudea, thank you for your kind words and congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

March 09, 2023

They were very professional and friendly. I think they really went above and beyond my expectations except they misdiagnosed one thing so I may need to go back. More

by rodbender7
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Mar 14, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Rodbender7! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 09, 2023

Great service and great people, Oscar Johnson is amazing and he got me out quick 🙏🏾 More

by Jmarks3
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ray
Mar 12, 2023 -

Jim Ellis Toyota of McDonough responded

Jmarks3, your positive review means a lot to us and we’re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

March 09, 2023

I’m always treated so well, every one is nice and takes their time to explain everything to me and answer all my questions. More

by Rowena C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Hernandez
Mar 17, 2023 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Rowena C.! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 09, 2023

Great and fast service. Good communication. Attentive to customers needs. Willing to go above and beyond. More

by mariegreen_07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Ogoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie- service dept, John Gliem
Mar 17, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Mariegreen_07! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 08, 2023

Carlos Dias was our dealer. He was incredibly patient and kind to us. You definitely have to be dealing with two babies! Anyway, he got my husband into the truck he deserves and More

by Alasia and Jesse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Jim Ellis Toyota of McDonough responded

Alasia And Jesse, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

March 08, 2023

This is my first time in Toyota for service, but it takes me less than an hour, that was so good More

by falidecazeau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason, Jeromy Jones
Mar 17, 2023 -

Jim Ellis Toyota of McDonough responded

Falidecazeau, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

March 08, 2023

My agent Keisha Stubbs was awesome. She is very efficient and she made the process of buying a car very smooth. More

by Novi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keisha Stubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Jim Ellis Toyota of McDonough responded

Novi, thank you for your kind words and congratulations on your new vehicle! Thanks again for the positive feedback, and we hope that you have a great day!

March 08, 2023

Easy purchase process. Mr. Davis is easy to work with and it was my pleasure to purchase from the dealer. More

by Asphaltpilot
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
King Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Asphaltpilot! Thanks again for your business! Take care!

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