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Jim Ellis Toyota of McDonough

McDonough, GA

4.9
8,857 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,857 reviews

February 22, 2023

My second Toyota purchase. Great experience at Jim Ellis Toyota of McDonough. Ask for Keisha Stubbs - she was so great to work with, knowledgeable efficient and friendly. Ca More

by Vince Avery
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Keisha Stubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2023 -

Jim Ellis Toyota of McDonough responded

Vince Avery, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

February 22, 2023

Everyone was courteous and professional. Lavar was knowledgeable and very helpful. Thank y'all for making getting my car serviced such a pleasure! More

by FOXFIRE8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lavar
Feb 25, 2023 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Foxfire8! Thanks again for your business! Take care!

February 22, 2023

Clean neat very friendly staff very fast and communicate well with customers. Price was a little high More

by barrett31093
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Barrett31093! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

February 22, 2023

My representative was awesome Had a fun time while visiting will send family member there. We did have a few hiccups with my transaction but we finished. More

by Zan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla
Feb 25, 2023 -

Jim Ellis Toyota of McDonough responded

Zan, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

February 22, 2023

JimbEllis Tiyota, made my buying experience easy and great. MS. Alex was very professional, excellent More

by gary.sicard7
Recommend Dealer
Yes
Employees Worked With
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandria Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth
Feb 25, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Gary.sicard7! Thanks again for your business! Take care!

Feb 26, 2023 -

gary.sicard7 responded

Alex was out of this world, with making my buying experience the best that can be. I have been a Nissan customer for 20 years and now I am with Toyota. So when I say Alex was on point. she was on point

Feb 26, 2023 -

gary.sicard7 responded

All I can say that is that Jim Ellis Toyota was great

February 22, 2023

Malcolm and Carlos was the best got me the car I wanted thanks guys love it More

by Jayeboy43
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malcolm Redd
Feb 25, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Jayeboy43! Thanks again for your business! Take care!

February 21, 2023

Had a great experience, your tech was very helpful,made me happy. I will be back , and always use Leo More

by tinafain13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Mar 01, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Tinafain13! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

February 21, 2023

Great salesmen great people wonderful employees great service would recommend to friends and family and colleagues More

by raechellcherry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Ogoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Jim Ellis Toyota of McDonough responded

Raechellcherry, your positive review means a lot to us and we’re happy we could help you! Thanks again for the positive feedback, and we hope that you have a great day!

February 21, 2023

Excellent service attendant he went above and beyond. Thank you very much for the service More

by Melissa A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2023 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Melissa A! Thanks again for your business! Take care!

February 21, 2023

Leo was kind and helpful when asked. Pleasant person to have in your team. Thank you More

by albertomaria0238
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Hernandez
Mar 01, 2023 -

Jim Ellis Toyota of McDonough responded

Albertomaria0238, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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