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Jim Ellis Toyota of McDonough

McDonough, GA

4.9
8,864 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,864 reviews

January 17, 2023

Rose was very patient and super knowledgeable about the Toyota brand. It was a great pleasure working with her. More

by vicrew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Jim Ellis Toyota of McDonough responded

Vicrew, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

January 16, 2023

Jamari Byars is a great customer service agent, he had knowledge of the vehicle that l was looking for, this make me so happy that I’m in a good hand, Jamari took his time to go over each step with me and More

by kayode_0007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamari Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2023

Keisha has very good personality. as a person sales person and good patient to her customers. More

by k.w.captain1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keisha Stubbs
January 15, 2023

Took tlongwor having an appoint. e t for just an An o cha ge CFO arrivedat More

by WNG144
Recommend Dealer
No
Employees Worked With
Into sure who hs ef
Jan 20, 2023 -

Jim Ellis Toyota of McDonough responded

Wng144, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 15, 2023

The service advisors I have interacted with were always professional every visit. This is plus when bring in my 2013 Tundra with 173K miles. Best Truck I have owned over the years. More

by TCOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Jim Ellis Toyota of McDonough responded

Tcor, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

January 14, 2023

Great communication and service as usual from the McDonough staff. I always bring my car for servicing to the great service department. More

by AANDREWS12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Aandrews12! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 14, 2023

Quick turn, satisfied on this appointment wanted comp oil and filter change may come back More

by ktjeeplovin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Jim Ellis Toyota of McDonough responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Thanks again for your business! Take care!

January 14, 2023

I bought a car at jim ellis and Carlos Diaz was an excellent salesman. No pressure. Easy buy. Thx More

by serg900232005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Jim Ellis Toyota of McDonough responded

Serg900232005, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

January 14, 2023

Great team of people working together. Have been trusting and depending on these people for years. Thank you all so much. More

by DEBMELJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Todd
Jan 20, 2023 -

Jim Ellis Toyota of McDonough responded

Debmeljohnson, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 14, 2023

Left very happy with the car I wanted. Thank you very much to Ahmad for all your help! More

by cjharrison
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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