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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,785 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, ...
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,785 reviews

December 23, 2022

Me gusta este lugar porque además de estar cerca de mi casa el servicio que dan es muy bueno More

by felix. Albarenga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2023 -

Jim Ellis Toyota of McDonough responded

Felix. Albarenga, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

December 23, 2022

Great service and very friendly people. Wouldn’t go anywhere else. They are very Therrell. More

by LINDA.LEE0247
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Green
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan Crawford, John Gliem
Jan 01, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Linda.lee0247! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

December 23, 2022

The whole process was quick and smooth Brian was very knowledgeable I knew exactly what I wanted and he found me just that! I am happy! More

by mscyndi4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Ogoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

December 23, 2022

GREAT SALESPEOPLE EXPLAINS EVERYTHING CLEARLY AND NO MISINFOMATION CALL BACKS ARE FAST AND ACCURATE WILL BE A CUSTOMER FOR A LONG TIME More

by Yardman62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Czech Mills, Czech Mills
Jan 01, 2023 -

Jim Ellis Toyota of McDonough responded

Yardman62, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

December 23, 2022

Reid and all the staff at Jim Ellis are very professional and run a tight ship. The fact that there are familiar faces at the Service Center year after year means a lot to customers. Our families have been More

by CUA52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2023 -

Jim Ellis Toyota of McDonough responded

Cua52, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for the positive feedback, and we hope that you have a great day!

December 22, 2022

they did great job good price fast check out very happy with my purchase, definitely come back again,thank you very much More

by HZAIDIEH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2023 -

Jim Ellis Toyota of McDonough responded

Hzaidieh, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

December 22, 2022

The service was good, I wish my invoice matched my credit card receipt. The invoices are confusing. More

by KRISTY770
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2023 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

December 22, 2022

Reid is a true professional and cares about the customer. Always takes care of us. More

by jack4davidm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2023 -

Jim Ellis Toyota of McDonough responded

Jack4davidm, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

December 22, 2022

Some representatives are friendly and inviting and others not so much. I was concerned about what I believe to be. defect on the vehicle exterior door trim. But I was told that it wasn’t possible. I do find More

by misscrcox
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
Jan 01, 2023 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

December 22, 2022

Dior Williams was very helpful and attentive to our needs. In the end, we received the car we wanted at the right price, so we feel it was a good value of service that we received. More

by michelegourdine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dior Williams
Jan 01, 2023 -

Jim Ellis Toyota of McDonough responded

Michelegourdine, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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